Buying Gold & Silver with a Debit or Credit Card

Author: Lawrence Chard - Chairman and CEO

Published: 20 Apr 2018

Last Updated: 22 Dec 2022


We give some advice about buying gold and silver with a debit or credit card.

Credit Cards

Unfortunately we do not accept credit cards - we go into more detail as to why in our blog here. 

Debit Card 


We accept debit cards that have Mastercard SecureCode / Verified by Visa set up. If you do not have this facility, you will be re-directed to your bank on your first payment transaction. This is an extra security feature for both you and us which is necessary due to the nature of the business. 

Orders paid for by debit cards will only be dispatched to the registered billing address of the card. The order will only be accepted if the card holder name matches the name on the order form. We may ask for additional confirmation, in the form of photographic identification, in order to prove your identity. 

If you wish to pay for your order online and collect from our showroom you MUST bring your payment card and two forms of identification; a passport and a photo driving licence OR a passport or photo driving licence AND a recent utility bill with your current name and address, dated within the last three months. 


You may pay by debit card in our showroom. We would advise contacting your bank prior to the payment to speed up the process of authorisation. 

If you wish to place a bullion order over the phone, you can speak to one of our friendly team members who will take your order. You will then receive a payment link which will re-direct you to pay by debit card online. 

There are no charges for debit card payments. 


All Orders 

Over £5,000 and £10,000 in a 12 month rolling period.  

We will require two forms of identification; a passport and a photo driving licence OR one of these in addition to a recent utility bill with your current name and address, dated within the last three months. We do not have to see the originals. Copies may be sent to [email protected] or via post.   

In some circumstances, ID may be requested on order below £5,000 and orders over a 48 hour period equating to £5,000 by you or anybody related to you.  


All gold investment bullion orders for collection require at least two forms of identification, one of which must be photographic. We will require two forms for all transactions over £5,000; a passport and a photo driving licence OR one of these in addition to a recent utility bill with your current name and address, dated within the last three months.  

In addition, if you have placed your order online by debit card, you must bring the card that you paid with and photographic ID.  

If you wish for somebody to collect your items on behalf if yourself, please contact us on 01253343081. 

Acceptable Forms of ID

One from each list may be required. For more inofrmation, visit HMRC.

Proof of Name Proof of Address
Current signed passport Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months
Original birth certificate (UK birth certificate issued within 12 months of the date of birth in full form including those issued by UK authorities overseas such as Embassies High Commissions and HM Forces) Local authority council tax bill for the current council tax year
EEA member state identity card (which can also be used as evidence of address if it carries this) Current UK driving licence (but only if not used for the name evidence)
Current UK or EEA photocard driving licence Bank, Building Society or Credit Union statement or passbook dated within the last three months
Full old-style driving licence Original mortgage statement from a recognised lender issued for the last full year
Photographic registration cards for self-employed individuals in the construction industry -CIS4 Solicitors letter within the last three months confirming recent house purchase or land registry confirmation of address
Benefit book or original notification letter from Benefits Agency Council or housing association rent card or tenancy agreement for the current year
Firearms or shotgun certificate Benefit book or original notification letter from Benefits Agency (but not if used as proof of name)
Residence permit issued by the Home Office to EEA nationals on sight of own country passport HMRC self-assessment letters or tax demand dated within the current financial year
National identity card bearing a photograph of the applicant Electoral Register entry
  NHS Medical card or letter of confirmation from GP’s practice of registration with the surgery

Data Protection 

We may require to keep a copy of your identification inline with HMRC Money Laundering regulations. Copies are usually kept for the following transactions:

  • Gold Bullion for Collection 
  • Orders over £5,000 
  • Orders over £10,000 in a rolling 12 month period

For more information, please read our Privacy Policy.

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