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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Allan Pogson
“it was just as i expected thank you ”
11 hours ago
Truejel
“Chard provide a selection of products I can’t find anywhere else. This order consisted of different sizes of silver bullion eg. 1oz, 1/10th oz and 1/4oz. Very pleased.”
17 hours ago
Stephen
“This was my second order and for the most part it went smoothly. My order was delayed due to logistics issue but was kept informed and they also responded to my email promptly. Received my order later than expected but it was well packaged like my first order. Many thanks.”
2 days ago
Dean S.
“A thoroughly professional company that puts customer satisfaction first. Highly recommended. I will definitely be buying from Chards again. Thanks!”
3 days ago
Charles
“Quick friendly and knowledgable, highly recommended.”
3 days ago
customer
“Best offers”
3 days ago
chris nicholson
“On point as always ”
3 days ago
Billbo
“Have purchased from Chards before and most certainly will again. Excellent service every time. I would and will recommend Chards to everyone.”
3 days ago
John
“IF Chards had anything to do with roads, we'd have NO potholes. I know, it's a rip off of a famous add, but if when EVERY time I am asked to write about Chards' performance, and the 5 stars that I believe is all I've ever given them, it gets hard NOT repeating oneself. So I thought at least this way, you'd realise just HOW good they've been dealing with me without the repitition! ”
4 days ago
Al1k4t
“Great packaging, great communication, speedy service. Would recommend ”
4 days ago
Richard C
“Great service I incorrectly asked for the coin to be stored and after getting in touch the coin was sent to me securely in the next couple of days I will be buying again ”
4 days ago
Àdhamh
“Great website, very easy to navigate and find what you're looking for. Details on each item are clear. Ordering process simple. Deliveries always secure and tracked. Always a pleasure to do business with Chards. First class 👍”
4 days ago
Andrew
“Top class as always”
4 days ago
M Mccarthy
“I love Chards, they always have a great selection of items and very reliable and trustworthy. I would highly recommend. ”
5 days ago
Rob Barker
“I placed my first ever order for bullion and searched for the best price and with a company with a great reputation. I ordered 1 x 1oz gold Britannia and 25 x 1oz silver Britannia's. Delivery was fast, the price was fair and the quality of the coins is stunning. Well packaged too. I'd love to balance this review with something but everything about this experience was perfect. Will be buying again, and again as I plan to add more goodies often. Thank you Chards and I hope to call in to see what you have for an impulse purchase this year.”
5 days ago
Robert hernandez
“Another quick and easy purchase. Great price and fast delivery. ”
5 days ago
Phil Willetts
“Excellent and timely service. ”
5 days ago
David Parkin
“Yet again an excellent product at a fair price and brilliant customer service.”
5 days ago
Cus 1
“Very prompt delivery and service. Item bought was reasonably priced as just the item I wanted. Recommended for all coins and future purchases ”
6 days ago
tchibo4030
“Great customer service, easy to use website and they delivered the times they said they would. I definitely recommend. My husband loves his 2024 gold coin a year to celebrate his 40th birthday.”
6 days ago
Dave Mitchell
“Good selection, great service, good prices, speedy delivery.. what’s not to like 👍”
6 days ago
Simon
“I've been using Chards for Gold and SIlver delivery and storage for the last 5 years so they must be something right... 'cos mamma didnt raise no fool! ”
6 days ago
Robert Fage
“Smooth transaction”
6 days ago
Andisa
“It was a really simple service and the goods arrived in a matter of days. This was a referral from the Goldsmith in Harrogate called IIanson. They were honest enough to tell us about Chards and between the two of them, its been a brilliant experience.”
7 days ago
Robert Fage
“I have been a customer of another well known company and had a poor experience so I decided to hunt around for an alternative supplier. That happened to be Chards. being an investor I wanted the Krugerrand at the cheapest price. So the low margin of 0.75 was a plus and Chards were offering the coin at a good purchase price. Everything is up front like the postage. Well packed and it arrived the next working day by Royal Mail special delivery. A small issue I wanted to pay in cash which the site said I could pay the money in to a Nat Westminster bank - not so. I ended up paying the cash in my own bank and paying using my debt card. I had to provide to Hillery the were I had found that as she said the Chards did not accept cash except at the store. it just waste a few hours having to take it to the branch near me to pay it in. Not a good point and I have deducted one star for the aggravation Chards caused me. I went on to buy 2 more Krugerrands from Chards and a couple of silver coins I am waiting for the silver coins to arrive. ( 1 oz Coins) the second purchase went much more smoother. Will I buy from them again, yes. The site is large perhaps to large but bags of information available. The coin was in great condition. .I hope Chards read and takes action to deal with a situation that cost them a star.”
7 days ago
Strava User
“The only Gold seller/buyer to use in the UK. ”
8 days ago
Malcolm Lewis
“Excellent service yet again thank you. ”
8 days ago
.Ian Humphreys
“Quick service easy purchase no problems ideal birthday gift.”
8 days ago
Ralph
“Delivered goods on time and in good order. Thank you.”
10 days ago
John S
“Ordered Thursday, delivered Saturday. Great service as usual!”
11 days ago
Przemyslaw Pindor
“I've relied on Chards for the last three years. You can contact them via phone, and their prices are exceptionally competitive.”
11 days ago
customer
“Usual prompt service and great value from Chards”
11 days ago
MR IAN BLACK
“I like their website. They delivered my orders in a timely fashion and the goods were as described. Margins seem to be competitive too.”
11 days ago
Daniel Fraser
“I am a returning customer and every time I place an order Chards deliver quickly with no issues. They also usually have the best prices I can find.”
11 days ago
Paul Rothery
“No hassle purchase. Coins are great. Easy and efficient service ”
12 days ago
Lorraine
“Hassle free purchase fast delivery ”
12 days ago
Diana
“Great price for gold coins. Fast delivery. ”
12 days ago
William Mathew
“Great value, great service and delivery was prompt. 5 stars from me ”
12 days ago
Alex Ayres
“Easy to order, goods delivered securely.”
12 days ago
CARL
“Great Service, Knowledgeable staff and very transparent with the premiums.”
13 days ago