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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Richard Wilkinson
“Very reliable, well priced.”
a month ago
Allen Mole
“fast and efficient service as usual but given the price we pay for these coins encapsulation as standard prior to dispatch really should be included.”
a month ago
Mr Sharp
“Chards are my go to bullion dealer , great range and fair prices. ”
a month ago
Martyn Bergman
“Fast delivery and good communication. ”
a month ago
George
“Having regularly purchased from Chards over the last 14 months, I can honestly say the service has always been first class and without exception. I'm continuing to take advantage of your pricing promotions,'while stocks last', as they cannot be beaten. Definitely one happy customer with more orders coming. Thank you to all the excellent team at Chards.”
a month ago
JJ
“First time using Chards and I had a great experience, easy to use and informative website, fast delivery and was the best price, pleasure to use and will be using you again in the future. Thanks”
a month ago
David Marchbanks
“Very Quick delivery, as always - and competitively priced, as always - many thanks ”
a month ago
Harry B
“Great service and price. The best online by far.”
a month ago
philmex
“I've made several purchases from Chard Coins over the years. They are extremely reliable, have a great selection of products and offer very competitive prices. My latest purchase of a Britannia / Liberty silver coin was no exception. A beautiful coin from an excellent seller.”
a month ago
Steve
“Easy to order, decent communication, easily tracked. Very well packaged & a great unexpected surprise for the receiving person.”
a month ago
STEPHEN BURN
“When you order a coin, the procedure to get it to you starts straight away and it's in the post at the earliest opportunity.”
a month ago
Dr Michael Prior
“Items arrived promptly and in good order. A very straightforward transaction.”
a month ago
Michael McFarlane
“Always excellent service and superb quality coins”
a month ago
customer Mark
“Great communication great prices great customer services all in all great”
a month ago
Jack M
“no problems in product selection and purchase. very nice service and everything can be arranged by phone I think this is one of the best stores in the UK, I recommend it”
a month ago
Greta
“Always excellent service, and great communication. I would highly recommend them. They have a great range of quality products.”
a month ago
Derek Walsh
“The team took the time and trouble to talk me through the ID verification process, which was causing me a problem; and also the process of bank transfer, with which I was not familiar. Their communication throughout the whole transaction was first class, and I would not hesitate to do business with them again.”
a month ago
John C
“Excellent service and fast,free, delivery. Dependable and worry free transactions”
a month ago
gary hibberd
“As always very pleased with the service staff always knowledgeable and pleasant objects very well packed always a pleasure to phone up and do business with chards ”
a month ago
Susanne Norman
“Great price, well packed and arrived on time. Thank you! :-)”
a month ago
Si
“Quality Silver Britannia coins always sent, as described, delivered quickly and well packaged and have a variety of harder to get Silver Britannia’s. Perfect for collecting this range of coins. ”
a month ago
Mark Webb
“I'm a novice, but called them and they talked me through everything and explained it all, excellent service!!”
a month ago
Jayne Hedley
“Excellent service. Kept informed and updated by lovely helpful staff”
a month ago
Svetozar Mihaylov
“Great service from Chards. Quick delivery too. ”
a month ago
Mr Wallis
“Polite and efficient with very quick delivery”
a month ago
Michal
“Competetive prices, great promotions, coins as described. Can't really fault them :) Thanks!”
a month ago
Lewis
“Coin was much nicer than I expected and well packaged.”
a month ago
Linda Barker
“Easy to find what i was looking for, clear description and pricing. Kept informed of delivery date and when my choice was despatched so I knew when to expect my coins. ”
a month ago
Christopher Oakes
“Quick delivery very good product although I thought I would have received a C,O,A with my product”
a month ago
Robert Fox
“Great company great service ”
a month ago
Malcolm Lewis
“Once again faultless you can have full confidence in dealing with this deaeler ”
a month ago
Alison Shaw
“Very easy when phoning company to purchase what I wanted.My son recommended me and said is the best price than some other dealer. Kept informed of delivery by company and Royal Mail.Very pleased with my purchase.Good company to deal with”
a month ago
arthur stradling
“Good, straight forward transaction”
a month ago
Rory, McGregor
“Outstanding service. Best place to buy gold and silver coins”
a month ago
David Graham
“Great and prompt delivery when what you want is in stock. I do like and trust them! Big thumbs up from me!”
a month ago
noel middleton
“clear website and registering process, good communication by email and good tracked delivery by royal mail”
a month ago
col725
“Have used Chards before, good value.”
a month ago
Jean
“Excellent and trustworthy company. Good prices.Always use them.”
a month ago
Paul Allan
“Bought just under £5k of gold coins in Feb 24. Also ordered some capsules to put them in. Got a call saying that my capsule sizes were wrong so they swapped them before sending the parcel. Delivery was signed for via Royal Mail which went well. Coins are spotless. Very happy with the experience and intend to invest more in the future.”
a month ago
Steven Preston
“Excellent range of products and competitive pricing”
a month ago