Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

J.J.
“Great coin at a really good price. Kept informed all the way and it arrived well packed.”
16 days ago
Callum M
“Fast service from placing the order and getting my bullion delivered. ”
16 days ago
Darryl Garrick
“I ordered a Pink Floyd: Dark Side of the Moon silver proof coin which arrived securely packaged and in excellent condition. I am more than happy with Chards Bullion dealers and I hope that we will do business again fairly soon. Many many thanks. ”
17 days ago
Faizi Ali
“Good price and prompt service. ”
17 days ago
Ray Savage
“Polite professional easy, only company I would consider dealing with as now have done for a number of years. Impeccable performance, thank you! ”
17 days ago
L Taylor
“The process is somewhat fraught handing over a package that has substantial value and not even getting a receipt. However it all went smoothly and the gentleman processing the paperwork was excellent. All in all its worth the small handling fee involved for the service.”
17 days ago
Coinbuyer
“Good product information,best prices, choice of delivery is good & work's well”
17 days ago
Buyer
“Clear website with good background information. Simple purchase process and fast delivery.”
17 days ago
Iftakhar
“This was my second purchase from chards and I am glad to say that I was once again impressed with the transaction. My confidence is so matured that I can recommend Chards to all friends and family. Thanks to Chards staff for their professional operations.”
17 days ago
Gerald Hobbs
“From booking appointment to collecting the coins the transaction was smooth, and easy the lady who dealt with me was pleasant,and knowledgeable definitely will be buying more coins from Chards.”
17 days ago
Thomas MacRae
“Investing in metals made easy Earned their trust I feel comfortable dealing with Chards Dependable and on time. All of the time”
17 days ago
Lees
“Again Chards for the win! Quick easy, brilliant delivery.. have bought from Chards before and will definitely be back again in the future. Thank you for always being wonderful and delivering amazingly ”
17 days ago
Kevin Kirby
“Perfect, fast transaction. Thank you. ”
17 days ago
Graham Smith
“Ordering and payment process was quick, easy and safe. Delivery was very fast and secure. Coin variety is varied with a wide section in type and price. The premiums charged could be lower, especially for the silver products.”
17 days ago
Angelene
“The staff were brilliant, really good service. They gave me good prices on everything I sold to them. ”
17 days ago
Jill Sudlow
“Great deal thankyou”
17 days ago
Anonymous
“Would rate 4.5 out of 5 if I could (rather than 4). Kieran was easy and efficient to deal with. During prior telephone calls, one lady I spoke to (can't recall her name) was very helpful and preempted a few questions I didn't even realise I had. Before that I had an initial call with a chap who I guess was fairly new; he was very polite and answered my questions but was not as pro-active in anticipating what might be helpful to know at that stage (I'm nit picking slightly; this is meant as well meaning feedback only). One other point; on requesting a callback from a particular member of staff, I was informed this could take a day or two, which to me is a bit too slow. Ideally I'd want a call back within the day if not 1st thing the following morning. Given the way metals prices are moving these days, I want to get things done as promptly as possible when considering a purchase or sale. This is meant as relatively minor constructive feedback though - overall I'm happy with the service and would be pleased to use Chards again in future.”
18 days ago
RM
“BHUMIKA was awesome. Wonderful polite professional and knowledgeable. Always a pleasure to deal with. I would strongly recommend.”
18 days ago
Customer
“Great experience overall — fast, efficient service from start to finish. Everything was handled quickly and professionally, and the pricing offered really good value for money. Would definitely recommend.”
18 days ago
customer
“Searched the site and found Chards had a 1oz Swiss of America silver round I was looking for. Put in a request and was sent excellent photos and pricing. So it’s worth running a site search as Chards have a lot of stock available without specific listings on the site. Very efficient team. Thank you.”
18 days ago
samuel nelson
“fast secure on time delivery, regular update trusted seller”
18 days ago
Alison Whittaker
“Excellent service from start to finish ”
18 days ago
customer
“Brilliant, have been looking for specific dates and Chards had them. Excellent customer service. Well packaged and fast secure delivery. ”
18 days ago
Ahmad Ferris Dairy
“Very good company, I recommend, and I will buy again in the future ”
18 days ago
R Faul
“Chards have been my favourite bullion dealer for a long time. They are generally reliable, efficient and, despite the postage cost and credit card niggle, competitively priced product. I have been buying coins from Chards for a long time, several decades, since the website was just form and you sent a cheque, but generally I pay by bank transfer. When I got the gold itch again and logged in to make a purchase I had to wait for an authentication code before I could fully log in. And then when I wanted to choose bank transfer I found that Chards now want to hold my bank details. By this time I had hesitated a few seconds too long and the refreshed price has increased. I bought the gold piece I wanted from Atkinson Bullion. I am sure Chards have a good reason for wanting to hold my bank account details on their system, but I don't think it will be for the customers benefit and for me it is a step too far by Chards.”
18 days ago
GEOFFREY HALL
“great all round, i will be back.”
18 days ago
CB
“Easy to book an appointment. Staff were polite & efficient. ”
18 days ago
Glenn Summersgill
“Quick delivery. All goods well packaged and looking really good. And shiny, and precious lol. Keep stacking folks and have complete faith in Chards !”
18 days ago
AJ
“I’ve bought and sold from Chards many times over the years. I’ve just deposited some for storage and Chards were extremely professional, as always. And Hilary was an absolute delight. ”
18 days ago
Dermot
“Great service, as usual. Happy returning customer.”
19 days ago
DrQ
“The level of communication with Chards has been of the highest order. My request was completed with perfect accuracy and in record time. The vaulting system run by Chards is highly recommended by this customer. Thank you. ”
19 days ago
trevor cook
“Brilliant service as usual my our future only to get better thank you very much ”
19 days ago
LIONEL ALBERTS
“Always the best and trust worthy.”
19 days ago
Ian Darke
“Good service and great product.many thanks”
19 days ago
Naeem M
“Excellent service as always, customer service was helpful in correcting my mistake of ordering the wrong capsule size”
19 days ago
Alan Rigby
“I RANG CHARDS FOR A PRICE ON 2020 Hylaeosaurus Gold Proof 50 Pence. PATRIK RANG, BY THE TIME I GOT TO THE PHONE IT HAD CUT OF AND THE COIN WAS SOLD TO SOMEONE ELSE, SO I HAD LOST IT NOT HAPPY. ”
19 days ago
Chez Bonis
“Excellent service, didn't have an appointment but I still managed to speak to someone and was extremely happy with the outcome. ”
19 days ago
Just some guy
“Easy pre-order process. Great communication throughout on order status. Item shipped on requested date and received in good condition. No problems with this purchase at all. Thank you for the Chards sweet too. 💯/💯”
19 days ago
Sharon Granville
“Excellent service thank you.”
19 days ago
layton brennan
“The best price I can find with everything I wanted in stock easy to purchase very well packaged fast delivery and great notification for dispatch and delivery .”
19 days ago