Customer Reviews

“Chards are always a pleasure to do business with, great offering, fairly priced, great website, great customer service, speedy, and totally professional. Can't recommend Chards enough 😎👍”

“I ordered two silver coins, one was on back order and not knowing the size of the coin I could not order a capsule. Other companies included them including Royal Mint. Now I have one odd coin that is not in a capsule. If I order from Lighthouse I will have to order a pack to get this one capsule. Not the best service and something to think about when I want a coin especially on back order. The coins were fine but I expected that, its the little extra that make the difference between a good trade and and excellent trade. This fell the higher expectation price is not everything. I got a telephone call from Chards. They arranged to send me the capsule and I understand why it fell through the net. Chards are an all round good Egg. I will continue to buy my bullion needs from them. Issue resolved and have amended the star rating to 5 stars.”

“Everything fine. Easy to order, very competitive pricing and coins arrive on said due date.”

“Easy and fast purchase. Products quality as described. Very happy.”

“A trustworthy company that has stood the test of time”

“Fantastic efficient service”

“Excellent service as usual ”

“As always great service helpful too glad i got my tub here i see they sold out today great company tbh”

“Easy purchase, great price. Quick delivery ”

“Always professional but also a friendly customer orientated company. Having a chat on the phone is enjoyable.”

“Excellent service. Fast and professional ”

“Super quick service!! The website is easy to navigate and the prices are spot on. 😂👍🏼”

“Trusted dealer”

“Swift and efficient. Packing is minimalistic but sufficient. Need to make it easier to purchase with coin case.”

“Ordering and paying online very easy. Speedy delivery with frequent email updates on delivery status.”

“Very good service ”

“I moved over to Chards from a well known company that deals in Bullion based in Birmingham. The reason was the high margin and Chards was doing a deal on second hand 1 oz gold Krugerrands and the margin was very attractive. The sour point and I only gave 4 stars was the postage being charged. The other company did not charge but I suspect it was worked in with their margin. But it just feels better to me. It was a bit of a trial going through the security as I was only allowed to buy a certain amount due to European rules and my 5 year limit. But once done it still did not work and a lot of messing about to get the deal done, costs me more as gold had moved up in price. Not happy with that. I have since purchased some silver bullion 1 oz £2.00 coins and they seem rather slow being dispatched. But they arrived (no paperwork in the packet). Plus unlike Royal Mint Bullion and the Birmingham company the coin does not come in a capsule. 50p !!! again an add on I would prefer to get the coin in a capsule and if that happens and the price changes so be it.. it is like the old days of a kit car where you have to buy lots of bits to get the car. Just makes a 60 year old company seem penny pinching. OK the margin is declared and it is low, but I still feel less than happy. I usually buy from Lighthouse my capsules. On Ebay I always look for free post, capsules and buy it now. (no vat on second hand items) These days lots of places to buy from but I still prefer to buy from established companies. The Birmingham company I have purchased and sold to for over 10 years same with Royal Mint, like most collectors we want the best deal and that means looking around and taking all the fractions in to consideration. The jury is still out and I have an item due around the end of this week 25th May so I will see if the 2 other silver coins will arrive`”

“Easy to navigate site, place order and checkout. All very well laid out. Never experienced any problems with purchases and highly recommend Chards to others who are interested in coin collecting. Excellent service and communication. 5*”

“I've used Chards five times recently to sell gold Krugerrands and silver Britannias by post. On each occasion, package was processed same day, offer met expectations and funds landed in my account in three working days (can expedite for a modest fee). Consistent, professional & trustworthy. Many thanks, Rob”

“Excellent service and very competitve price. ”

“All good delivery on time thank you Regards Mick”

“Phone answered quickly ,polite staff,easy to use website,good price and quick service.”

“Always happy with the service from Chard's, well packaged and always been a positive experience. Would recommend them to anyone.”

“Great company, professional, efficient, and friendly. Great rates compared to other dealers!! I will keep going back!! ”

“Excellent service.”

“Great prices, lowest i could find. Easy payment through secure bank transfer. Speedy secure delivery and quality product and packaging. As good a precious metal dealer as you'll find. 5 out of 5. ”

“THe website is easy to use, and despatch was prompt.”

“Received on time and happy with my purchase, but the delivery man dint took sign as they said its a signed delivery. ”

“Efficient and professional. ”

“Excellent service. Would use them again! Delivery was prompt too.. ”

“Hassle free service.”

“Quick,no quarms, good service ”

“Got a great coin at reasonable price, which was shipped quickly and really well wrapped ”

“it was just as i expected thank you ”

“Chard provide a selection of products I can’t find anywhere else. This order consisted of different sizes of silver bullion eg. 1oz, 1/10th oz and 1/4oz. Very pleased.”

“This was my second order and for the most part it went smoothly. My order was delayed due to logistics issue but was kept informed and they also responded to my email promptly. Received my order later than expected but it was well packaged like my first order. Many thanks.”

“A thoroughly professional company that puts customer satisfaction first. Highly recommended. I will definitely be buying from Chards again. Thanks!”

“Quick friendly and knowledgable, highly recommended.”

“Best offers”

“On point as always ”