Customer Reviews and Feedback

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Jane Carroll
“Simple ordering process and great communication. Very pleased.”
20 days ago
“Very good very happy”
21 days ago
“Ver well packaged and delivered in good time”
22 days ago
“kept informed, items arrived on time”
22 days ago
Customerkevin coates
“Just received my second purchase, very pleased excellent service .”
22 days ago
“Very good service highly recommended”
23 days ago
David Dinsdale
“Absolutely excellent company, used previously and will definitely use again, customer service is exceptional, goods and packaging top class, highly recommended to everyone.”
23 days ago
“Good selection of merchandise. Competitive pricing. Quick secure delivery. Polite customer service. Thank you”
23 days ago
“As usual a prompt and efficient service.”
23 days ago
Tomas Pavel
“Dear all Chard team. Many thanks for your amazing service you provide to help me with my hobby to collect cool coins and hold value my money. Again like before no problem . It's pleasure be your costumer around two years. Tomas Bristol.”
23 days ago
R Thompson
“A must to have on your list of first to go too dealers. Friendly, honest, good and interesting range of stock. Sounds like a advert but really the prices are very good and you receive the goods in very quick time.”
23 days ago
“Good selection of coins and bars, at very reasonable price’s, despatched quickly and well packed, recommended!.”
24 days ago
G C krafty
“excellent service as usual, easy to order and dispatch and receipt of goods very quick indeed”
24 days ago
Pete & Chris
“Kept me well informed about my purchase and even gave me a choice of delivery dates. Excellent company and I will definitely be coming back for more!”
24 days ago
gary hibberd
“Lovely company to deal with staff very knowledgeable and friendly and parcels always arrive well packed and I’ve never had to complain”
24 days ago
mark bressington
“Order was processed and delivered quickly with no fuss, thank you”
25 days ago
“I purchased a platinum jubilee Quarter Sovereign, the cost was reasonable, the overall service was excellent and RM special delivery included. Will shop here again.”
25 days ago
Peter Slater
“Very good service all round”
25 days ago
David Garlick
“Excellent service once again.Quick effiecient, Good presentation.”
25 days ago
David MacDonald
“My first purchase from Chards and it is unlikely to be my last. Their customer service staff kept in touch, including calling to resolve a tiny discrepancy with my address, and said they would ship in 2 days' time, and they did. The coins arrived the next day, securely packaged and I'm really pleased with my purchase.”
25 days ago
“Helpful advice, efficient service, prompt delivery & so good to be able to peak with a real person!”
25 days ago
Shirley Gray
“I hadn't heard of Chards before and carried out a check at Companies House to see if they were a legitimate company. Once satisfied they were, I placed my order and received my order within days. I am extremely happy with the goods, service and prices provided.”
25 days ago
“Website was easy to use. I ordered at a weekend and item was despatched 1st thing Monday morning, with follow up emails. Item as described. All very efficient.”
26 days ago
Mr Marc Walton
“I have now made a few small purchases with Chards.co.uk and can confidently say I have been very happy with the products that they have supplied & how well they kept me informed of my orders progress & when to expect it's delivery. I will certainly purchase again from this company when my wallet permits.”
26 days ago
John Hunter
“Fast transaction, purchase despatched promptly with good comms throughout. Tracked parcel arrived as scheduled.”
26 days ago
Michael Ellis
“Outstanding customer service, Great Products, Prompt delivery and all at a reasonable price.”
26 days ago
Mr Robert Simmons
“Found your sales lady very helpful and efficient, in all a happy experience. Item arrived on time as promised. Many thanks”
26 days ago
“Good efficient service”
26 days ago
Jerzy Szmit
“Good Bullion Dealer”
26 days ago
Allen Bamford
“Excellent service as usual”
27 days ago
“Excellent service. Recommended!”
27 days ago
Michael Cairns
“Quick delivery and nicely surprised by quality of finish on Bullion coins.”
27 days ago
“Great service. Thank you.”
29 days ago
Mr M
“Excellent reliable service. Far superior to their competitors. I will certainly use them again. Thank you.”
a month ago
Mike Lynch
“Quick delivery on reasonably priced items. Will definitely use Chards again for my coins.”
a month ago
Ms Galena
“You're a fabulous company! And thank you for such great customer service! love, Cherry”
a month ago
Michael hull
“From start to finish everything and everyone was 1st class...thank you”
a month ago
Lewis Birch
“No fuss, good advice recieved, pleasure to do business with them, will be using them again”
a month ago
“quick service and good advice”
a month ago
Peter Masson
“Fabulous service from start to finish and would thoroughly recommend Chards.”
a month ago