Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Dale Checksfield
“First purchase from Chards despite being in the collecting game for a number of years. Although I ordered an “orderable” product so delivery took some weeks, my price was locked and I was updated on delivery once stock was available. The item came well packaged, as ordered and in the quality expected. Overall very happy.”
5 years ago
Glider roos
“First purchase from Chards Very smooth experience. Price structure very transparent. Communication very good, felt nicely reassured. Will come here again when it's time to buy Metal. Propper good service, well done Chards.”
5 years ago
Karen DAVIES
“Great service no problems what’s so ever. Thank you Chards much appreciated xxx”
5 years ago
Kevin Brown
“This is the second time I have used Chards and would recommended them highly to anyone into gold, silver etc. Prices are good compared to others and items dispatched quickly via Royal Mail Special Delivery. I will be back again soon :-)”
5 years ago
Raymond Griffiths
“An excellent bullion and coin dealer with a quick response on orders and a wide range and varied stock. I am so glad I found them purely by chance and since then I have placed three orders and not been disappointed at all. Oh! and did I say they were cheaper than most other dealers? I highly recommend them for all your bullion and coin needs.”
5 years ago
David Taylor
“Excellent service and very prompt! Would highly recommended. Dr David Taylor”
5 years ago
Mr. V John Bailey
“Many thanks as always for the service,which over the years has been excellent,either by post or in person. As far as I am concerned you are the best and most trusted in the business. Many thanks once again. jb”
5 years ago
John Catling
“i can see why your number 1, having read other reviews what can i add, excellent service and packaging, i had to use scissor to open, well done.”
5 years ago
Kevin Brown
“I am a new collector/investor in gold and after asking around I was recommended Chards. This was my first time using their website and the whole process was easy, delivery was quick and all round positive experience. I will be back for more purchases in the near future :-)”
5 years ago
I B
“Used them for nearly a year for gold and silver bullion. Great value and excellent customer service.”
5 years ago
Simon Withers
“I've recently sold some of my gold coins to Chards and was extremely impressed with the service – very good price, easy system, first-rate communication.”
5 years ago
Nigel
“First class service”
5 years ago
Roger Belmar
“I’ve purchased a number of items online from Chards over the years such as gold sovereigns, Pandas, Kookaburras, Koalas, etc. Love their silver Star Trek coin. Chards even sent me some complimentary Blackpool rock with my order over Christmas. One of the friendliest companies to do business with. Highly recommended.”
5 years ago
richard bt
“Excellent Company, first rate service, first rate prices.”
5 years ago
ERS
“Best UK company to deal with by far! This company consistently puts its customers above its profits. Treats customers with care and provides customers with great coins at some of the best price.”
5 years ago
Mark Hopwood
“Chards are an excellent company to deal with. Very good value and their service is first rate. Highly recommended.”
5 years ago
malcolm ackland
“Excellent Products,Excellent Service 5STARS”
5 years ago
Mr Steven Mackenzie
“Never sold gold coins before so I was a tad nervous, but Chard's professionalism and prompt communications put my mind at ease that I was in excellent hands at all times. I got a price higher than I expected and it was paid into my bank very quickly. I won't hesitate to consider Chard's services again for any future dealings.”
5 years ago
David Evans
“It is rare that I write any review about any company but in my first encounter with Chards I have found it to be an excellent company with which to do business. Minimum fuss in the showroom, detailed answers to queries and a sensible level of CV19 protection. Payment well within the timescale.Thank you to those members of the team I met, I shall do more business with Chards in the future. Thoroughly recommended.”
5 years ago
Lesley Stewart
“Chards provide an excellent service; from an easy to navigate website to a friendly phone call. They are happy to chat, their explanations are straightforward and the completion of the transaction is always as speedy as third party (the banking system) allows. A big thank you to everyone I have dealt with - it’s always a pleasure.”
5 years ago
David Hur
“I have traded with Chards for years and they offer a flawless service - I am always very happy.”
5 years ago
John Orourke
“Absolutely delighted with speed and efficiency of our transaction. The staff were lovely to deal with, highly recommended.”
6 years ago
PLJ
“This company are fantastic. The information given with delivery times and accurate dates are second to non. Thank you!”
6 years ago
Mark Ryan
“Prompt professional service, an easy to use website and fair prices. What more could you want?”
6 years ago
M C Crawford
“Problem solved! Despite corona virus restrictions, brilliant response to my emails. Fantastic customer service. Recommend Chards to anyone.”
6 years ago
Peter Spencer
“Trustworthy - that is the main point with these (large) transactions. With Chards, it is as easy as buying a loaf of bread. No problems, no haggles, no fine print.”
6 years ago
Neil
“Excellent. I've a couple of dealings over a few years with Chards, always low value for them, but the service from all the staff that I've dealt with has been fantastic. The items have arrived when promised and it great condition.”
6 years ago
Mr Llewellyn
“Good prices, recommend”
6 years ago
Steve B
“Best buy back price in UK. Service was excellent. I visited in person and team were very nice, quick and efficient. I sold cold coins to Chards and will certainly recommend them and I will be using them again.”
6 years ago
Dave Newcombe
“Bought gold/silver from Chards.co.uk many times. They have the best prices and customer service in the U.K. I will continue to use and recommend them.”
6 years ago
Mr Kris
“On price, quality of coins & Customer Service this Company cannot be beaten. Even throughout this Covid crisis service has been beyond reproach. Highly recommended .”
6 years ago
Jim Burton
“Excellent service”
6 years ago
Andrew Ridout
“I have used chards mail order service and I have also used their Blackpool showroom to buy coins for a number of years.I have the staff to be knowledgable and helpful providing a faultless service. I have found the prices are always very competitive and I have no hesitation in recommending Chards.”
6 years ago
JM
“My experience with Chards was excellent in all aspects. Excellent service all round. Chards managed to source bullion at the lowest premium when the rest of the world could not find any silver Britannias or gold Britannias. This was a remarkable achievement. Fixed the price and received product packaged extremely well. I can only speak of Chards in the highest regard. Consistent top quality service I have received over 2 decades. Highly recommended. Highly value the one-to-one personal discussion one can have with the team. Thank you”
6 years ago
Oliver Philp
“Courteous and professional service, good prices offered for bullion, swift settlement.”
6 years ago
michael
“Excellent Service. I've dealt with them on two occasions and been very impressed by the level of service and the prices paid.”
6 years ago
Stephen Washer
“First time order, very efficient, great item, great value, packed with care”
6 years ago
Tony
“Ordered on the first day of the recent world crisis and despite Chards facing seemingly overwhelming demand and staff shortages due to covid 19 there was clear and regular communication and a personal call from the Bullion Manager, Ian. I received my order promptly and Ian couldn't have been more helpful. This was my first ever order & have subsequently placed a further order. Highly recommended.”
6 years ago
J Y
“Very pleased to have done business with Chard. I sold a 1oz Britannia gold coin and 2x10g gold bars to them last week at pre-agreed rates over the phone - I can 100% confirm their rates are market leading and very hard to beat. Persons I spoke to over the phone were all very friendly and helpful. Overall, the process was very straightforward and simple. I received the agreed sale money within 3 days the goods having been inspected. Would do business again!”
6 years ago
Chris Weeks
“excellent service found two items for my coin collection at a reasonable price and delivered the next day i highly recommend them”
6 years ago