Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Robin
“Excellent for prices, delivery, communication and overall service. Well done.”
4 years ago
G Mitchell
“Very impressed with my first order, easily changed my first delivery date to my preferred date. My order was in a very secure package with delivery the date after despatch and before the stated timeframe. Excellent customer service and will definitely be ordering from this company again”
4 years ago
borgqueen100
“I found it very easy purchasing from Chards Coin an Bullion Dealer. Once my purchases where completed, they kept me informed of the progress of my order and last but not least I was very satisfied with the condition and security of my order.”
4 years ago
Jordan
“My first purchase and Chards were very helpful and happy to explain and guide me all the way through the process. Any questions were answered with clarity and courtesy. And all processes occurred exactly as I was told without any issues at all. I would definitely recommend them.”
4 years ago
Ray
“Excellent service as always. Great communications. Well packaged. A++++”
4 years ago
J Smith
“Right pricing, deliveries as stated, completely trustworthy”
4 years ago
Mark Lawson
“Always a pleasure to deal with Chards, professional and friendly”
4 years ago
M U Zaf
“Been using Chards for a good 2 years now, brilliant products, brilliant prices, brilliant service. Absolutely nothing bad to say about my experiences with them. A clear recommendation to everyone.”
4 years ago
Clifford Johnstone
“Another order & the same great service. Wish all retailers catered to their customers like Chards does. God Bless, keep trading.”
4 years ago
Thomas M
“Good prices, good service and prompt delivery.I have bought from chards for many years and will continue to do so.”
4 years ago
Jim Naulty
“Always a unique experience buying from Chards. Ask Mandy. curo22.”
4 years ago
Mr S Turgut
“great service,allways find what you looking for,best price,quick delivery and not just that they call you before dispatch of your item's. (Happy customer). good work Chards.”
4 years ago
Anonymous
“Did exactly what they said they would do!”
4 years ago
Mark Curtis
“I’ve been using Chards for years after moving from one of their competitors. I cannot recommend them enough. Best prices, best range of collections and bullion’s coins all backed up by excellent customer service should you need them.”
4 years ago
Ray
“Within the market, low premiums and a good, reliable service. Not sure about their information governance and their consistently high delivery costs.”
4 years ago
Mr David Hallisey
“Prompt and secure delivery. Everything done as required.”
4 years ago
Matthew
“All good, would buy again.”
4 years ago
Pip
“Very good company for gold purchase. Good, informative web site particularly for the novice. Excellent communication.”
4 years ago
Gareth .
“Found the process very easy to follow,have delt with Chards twice in the last month staff & service very good hope to deal with them agan . .”
4 years ago
Michael
“Fantastic item”
4 years ago
Neil Adamson
“Prompt and efficient, first class service”
4 years ago
Robert McCormack
“Started collecting in the summer, I used another company in Birmingham. Soon realised that I was paying too much. Switched to Chards and I reckon I could have saved hundreds of pounds, if I had used them from the start. Ordered some coins on Tuesday and they arrived on Thursday. No problems and efficient service. Won't be going back to my previous supplier even if it is "free postage". All good.”
4 years ago
Michael Carvell
“First time buyer with chards must say very impressed with service will definitely buy again no problem 10/10”
4 years ago
robertk robertk
“Great dealer, good customer service, good prices when buying”
4 years ago
Stephen Park
“First time I've used Chards and sure it won't be the last. Bought myself a commemorative coin that was in good condition (despite its age). All arrived in good condition and with good communication.”
4 years ago
John Jackson
“Excellent standard of service, fast response to queries by phone or e mail, probably the best prices for sovereigns either buying or selling in the UK, speedy dispatch of items bought, secure carriage either by courier or post and payment 3-4 working days after they receive the items you sell them.”
4 years ago
Michael Smith
“I have used Chards for a few years now for buying sovereigns and commemorative coins. I recently ordered some sovereigns on back order. When they arrived in stock, I received a telephone to let me know my order was in stock and if I was happy for them to dispatch to me. The order arrived well packed in an anonymous package by recorded delivery. I wholeheartedly recommend Chards if you are a collector, investor or just want to send someone a surprise!”
4 years ago
harryzero
“My 12th transaction, great team, never disappointed.”
4 years ago
C. D.
“Very Good, Fast Delivery, Excellent Service, Would Highly Recommend. Thank you very much.”
4 years ago
Winston
“I’m from the US and this was my first purchase from overseas. I couldn’t find the gold Churchill medal I wanted anywhere in the states. Chards delivered my medal exactly as it was pictured and described in precisely the time they said it was likely to take - 7 working days. Thank you!”
4 years ago
Mr Kasunmu
“I was in a tight spot desperately looking for a specific item. Chards came through; very reasonable prices and 1st class delivery”
4 years ago
Name withheld
“I don't shop around for the lowest prices. For me, knowing that the coins are genuine outweighs all other considerations. That's why Chards is the only UK coin dealer I would buy my coins from. Years ago (pre-2000), an old timer told me that Lawrence Chard would never let a counterfeit coin pass through his shop. I may even have chatted with him myself before buying my first gold sovereigns when they were £67 each. The man said he had recently returned a coin from a large (unnamed) dealer because it wasn't genuine. I felt very reassured by this and I'm sure their reputation is still intact. Mind you, I had also invested £70 in a Fisch coin checker so I could do my own verification, and yes, all the sovereigns I bought from Chards were genuine. Lesley there now tells me all the Chard staff are experienced in checking for genuine coins and that they have "a Niton Testing Xray machine that tests the precious metal contact [sic] of a coin".”
4 years ago
Billbo
“Have purchased from Chards a few times and I would really like to say superb service each and every time. From initial web site ordering to order delivery. Each time has been speedy, very well packed and a pleasure to receive. Always kept up to date with my orders progress, which is really good. Great company.”
4 years ago
Richard
“Purchased gold Britannias with no problems. Communication is good, premiums are lower than the competition and it all went very smoothly, (apart from Natwest who read me the riot act thinking I was being scammed)! Highly recommended.”
4 years ago
Art M I
“Chards gave top notch service from start to finish. Excellent email communications and advice since I’m thousands of kilometres away from the UK. I’m so glad I got the proof and not the uncirculated sovereign the details are amazing on the crown the queens hair. You can actually see the 6 pack on St George’s abs considering how small the coin is. I’m so happy with their service I purchased more coins. I highly recommend Chards to anyone. To the staff of Chards, keep up the good work. Stay safe and well 👍”
4 years ago
Pete
“Easy process, delivery within time stated. Would have no hesitation in purchasing from them again.”
4 years ago
Paul M
“Excellent service highly recommended”
4 years ago
Michael
“I ordered twice now and received the delivery ahead of schedule both times. The last time I ordered I made a mistake and got the wrong type of tube to store some coins and I was asked when they confirmed my address if I meant that. In the end they sorted me out with the right one and it was very little fuss to get it sorted.”
4 years ago
Piotr
“Excellent service”
4 years ago
Martin Paige
“Excellent company, great doing business with them. I have ordered a few coins from them now which have always been good quality and arrived when they said they would, they have also replied to any queries promptly.”
4 years ago