Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

J Y
“Very pleased to have done business with Chard. I sold a 1oz Britannia gold coin and 2x10g gold bars to them last week at pre-agreed rates over the phone - I can 100% confirm their rates are market leading and very hard to beat. Persons I spoke to over the phone were all very friendly and helpful. Overall, the process was very straightforward and simple. I received the agreed sale money within 3 days the goods having been inspected. Would do business again!”
6 years ago
Chris Weeks
“excellent service found two items for my coin collection at a reasonable price and delivered the next day i highly recommend them”
6 years ago
Ken Picton
“Dear Sir , it was not for a sale today but advice , and I was so lucky to get the same Lady who I praised before . Well this time she Outshone herself again , extreme patience and understandIng . And nothing I asked would phase her , and I had some stunning advice from her . Sorry , I should have said her name again , Lesley Morris . What an agent , if your other staff are like her you deserve to do well . I am considering another Purchase , and I know now it will be with you . And Lesley played a big part in this decision , I just like to deal with extremely helpful staff . So to sum up , in my Opinion you have a Star with Lesley . Thanks Ken Picton .”
6 years ago
Ken Picton
“I could not I believe have picked a better company to buy my Gold Sovereign from , sent to me on one day and delivered the next . The Packing was superb , I don’t think I have seen better . I rung the company to say how pleased I was and spoke to a lady called Leslie, I also had a query for her and she could not have been more helpful . So I would go back again with no hesitation , and the price was lower than the Royal Mint . So good on you Chards . Thanks Ken Picton .”
6 years ago
Kevin Roberts
“I have been a Chards customer for more years than I care to own up to. If I am buying jewellery, bullion or coins I always go here first. The selling back process is easy too, give them a call, fix the price and the money is in your bank a few days later. They moved to a posh new showroom some years ago. The downside is you don’t get to chuckle at Lawrence’s corny jokes as part of service any more! I don’t recommend many companies but I have nothing but praise for this one. A very satisfied customer over many years.”
6 years ago
chas
“Hi the staff are very professional and helpful with up to date prices and willing to aid in all transactions have used this company for over 20 years five stars in response to the 5 star customer treatment Chas”
7 years ago
JoWo
“Had a really good experience buying from Chards. They were very helpful, did all they could to save me money on postage. Packed the coins very well and were even able to delay shipment until I was back from a holiday. All round great service and a great price. Highly recommended”
7 years ago
David Griffin
“Sold some of my late grand father's gold coin today at Chards, could not have been happier with the service I received, 4 of the coins where worth more than my local jewellery shop said by some amount, that is why I went their as it is a family run buissnes with over 60 years experience and on the reviews came accross as a trustworthy place to go and I was not disappointed, My thanks to Lesley she was great.”
7 years ago
JM
“I have frequently used this company for the last 8 to 10 years and they have provided consistent customer care of the highest standard. Always professional, extremely reliable, trustworthy and experts in their field.The new collection service is excellent and provided a reliable way to trade with Chard without physically attending to the main office. Highly recommended business in all aspects. The best in their field of business.”
7 years ago
gary caddy
“have not used CHARDS yet as the item I am interested in is temporarily out of stock, but I am receiving their news updates and financial updates etc. I find them very interesting and informative.--well written and up to date--very pleased.”
7 years ago
Mr K
“I've used twice, excellent both times, very friendly & helpful staff”
7 years ago
Allan Fletcher
“It is little wonder that Chard is the bullion dealer of the year. I have found that the service and products offered are second to none. The website is easy to use, and ordering is very straightforward. Chard are very open, and unlike other suppliers there are no hidden extras. Delivery is rapid, by return of post, and items are very securely packaged. Chard keep customers informed every step of the way. I would not hesitate to recommend the service to anyone, and look forwards to ordering again in the future. .”
7 years ago
Roy Henshaw
“I have been buying and selling items at Chards for over 6 years now and I have found all the staff in that time to be most helpful and professional in all my dealings. I personally would recommend them to anyone and have already done so and I will continue to do so. Roy”
7 years ago
Jan Edgar
“We called in to Chards during a recent visit to Blackpool, following an initial visit last year. On both visits we were attended to by Bhumika who we found was attentive, knowlegeable and informed. We were impressed by the way she listened to what we were saying, without pressing views or sales pitch on us. We really didnt know whether we were looking for coins to collect or as an investment, but Bhumika was able to answer our random questins and helped us work through our lack of knowledge to a splendid conclusion. Highly recommended. David and Jan.”
7 years ago
david okeefe
“highly professional - pleasant polite staff at all times over the phone or face to face - provide technical support in a clear simple manner - it is a pleasure to recommend to others and this i do rarely as modern standards are not what they used to be pre-digital age sadly in most cases but they offer 5***** modern service with old school charm. well done and keep it up?”
7 years ago
Davyboy
“Friendly, helpful advice - excellent product, price and service. Would use again, and will recommend to others.”
7 years ago
Brenda Holmes
“Great experience! I used the website to purchase a present... this was easy to navigate and kept me informed of the progress of the order . Would definitely use again.”
7 years ago
James Toothill
“Great experience, the website is a breeze and kept me informed of my order throughout. They also have a huge range of different coins, which to a collector like me, is ideal.”
7 years ago
Hugh Smith
“Fantastic products and professional service. Great value for money. Happy to recommend Chard bullion.”
8 years ago