Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Wild Damson
“I have bought from Chards twice in the past month and have been happy with their service. I got silver coins and some capsules, they were wrapped well and securely packaged. Both packages arrived within a few days which is good considering I'm away up north. I will buy from them again. Thank you.”
5 years ago
Lesley Stewart
“I have been using Chards for sometime now and I find them to be prompt, efficient and extremely helpful. They always call with an offer and are courteous and friendly. Always a good experience”
5 years ago
p
“Although I had to wait quite a while for the coin to come back into stock, Chards were throughout helpful and courteous. Very happy with the coin which was perfect and very well packed. Certainly looking to use them again in the future.”
5 years ago
Robert Jennings
“Purchased over the Bank Holiday weekend so delivery took a wee while. The coin was offered as EF, extra fine, but after taking a picture and looking in close up, I'm not convinced as it being EF. However, still pleased with the acquisition. Very well packed i might add.”
5 years ago
Tony Creed
“I found my whole experience with Chards to be efficient and friendly. Items ordered were delivered on time and the up-to-date information regarding orders was excellent. Communication by phone and email was first class. A bonus for me was that I paid for my items in Euros, transferred from my Bank in Paris to Cards who have a Euro account.”
5 years ago
A M CHEETHAM
“Excellent service. They bent over backwards to quickly dispatch my order. I definitely recommend them.”
5 years ago
Maurice Bull
“I wish to say how happy I am with the receipt of a special gold coin I thought I had missed the opportunity to own. Thank you”
5 years ago
Philip Ayckbourn
“Excellent service. Friendly staff. Very happy with product and process.”
5 years ago
levi
“Excelent company swift delivery good selection and helpful staff. Highly recommend”
5 years ago
Mrs Meg
“Great experience dealing with chards even during times of high demand they have dispatched in a timely manner”
5 years ago
Steve
“Chards offered a good price and my sovereign arrived promptly with no issues. Would recommend.”
5 years ago
Jerry Hall
“Been using Chards now for about 5 years and never had any problems selling or buying. Cheers again and thanks to Lesley for the info email.”
5 years ago
Mr Tony Osborne
“Excellent service prompt delivery will be recommending 💯”
5 years ago
Brian
“Very happy with the gold coin I bought from Chards. Excellent service and fast delivery. Best prices I could find on the internet. I will definitely use Chards again. I asked for a specific item, and they went out of their way to give me exactly what I was looking for.”
5 years ago
Mr Michael Williams
“Very good service. Coin arrived promptly and securely. Recommended.”
5 years ago
S C
“First time purchaser through Chards. Competitive pricing. Great website, clear and concise. Purchase was straight forward with good communication. Speedy delivery. I will be back. Thank you.”
5 years ago
SC
“not only are they so helpful on the phone with advice but their delivery service is also stellar. Well done”
5 years ago
Jamie Purcell
“Always a great experience dealing with Chards. Even during times of high demand they have dispatched in a timely manner.”
5 years ago
J G
“The service is great. The staff members I have interacted with have been very friendly. I had a great experience ordering from Chards. I will order from them in the future.”
5 years ago
Robert Crowhurst
“I too have just used Chards for the first time and have been delighted by its competitiveness, speed of delivery and pristine presentation. First class and really professional on all points.”
5 years ago
James Ager
“It`s the first time i have used Chards and i was not disappointed i was kept well informed at all times about my order which was received within the timescale given. Well packaged and unlike some dealers my coins came in capsules and not just sleeves. I will definitely be using Chards again and would highly recommend them to anyone.”
5 years ago
Mike
“I have received several coins for my collection from Chards Coins and on every occasion i have been more than satisfied. I shall most certainly be adding to my collection with coins from Chards Coins. I would highly recommend Chards Coins for value, service and delivery. Thank you Chards Coins.”
5 years ago
David S Perkins
“I was seeking a special edition "sold out at The Mint" coin, that had been released a year earlier, and I located the coin as being available from Chards. I ordered & made payment immediately on the Saturday, receiving confirmation of order. The following Monday I received Sales receipt. On the Wednesday I received Notification of Despatch on Thursday (with tracking link). Good Friday & Easter Sunday, Bank Holiday Monday, all came & went. I now felt & imagined I was dealing with Gringotts Bank (Harry Potter fiction), such was my impatience & frustration. On Tuesday a special delivery parcel via Royal Mail arrived. The package was well wrapped, and the Special Edition Coin Package therein, was in Excellent & Perfect Condition. Thank you Chards, I am happy to recommend, and indeed return to buy goods from you again in future.”
5 years ago
Lord Hayder
““Very happy with the service and the item was excellent … thank you CHARDS ””
5 years ago
Lord Hayder
““Very happy with the service and the item was excellent … thank you CHARDS ””
5 years ago
John H
“I’ve been buying from Chards for a few months now, I’m happy with their communications and service. Their prices are competitive. I have and will recommend them to friends and family”
5 years ago
Gary Denton
“Competitively priced, received regular updates on my order status via email and order was received in good condition.”
5 years ago
Andy Pegg
“Great service and best deals ...can’t complain about anything”
5 years ago
Laura Bernard-Davies
“Amazing company totally trustworthy and always competitive. Nice friendly staff and always helpful.”
5 years ago
Customer mr Mark Coates
“Ordered some gold Britannia’s had to wait awhile for them. Chards kept me upto date and when they said they would be with me they turned up. I’m well happy with the way Chards looked after me.”
5 years ago
Michael Sims
“Smooth and straight forward transaction. Very satisfied.”
5 years ago
joe
“Having placed an order for products from Chards, I was informed that there were supply difficulties due to post Brexit changes in arrangements with the EU. Due to this, Chards immediately offered an alternative product or a full refund. I decided to wait. Throughout this process, Chards kept me fully informed of progress via regular updates. What a superb service!”
5 years ago
David Hare
“I have bought twice now from Chards and they have always delivered a great service. Great service and great value for money.”
5 years ago
Ray B
“Not the first purchase I have made from Chards - and it won't be the last. I find Chards to be an honest, reliable and knowledgeable UK based Bullion dealer. Extensive stock, competitively priced and great customer service. Highly recommended.”
5 years ago
Julia Arkell
“First time for me buying silver so I was a little wary, but top value, simple excellent buying process, & prompt delivery proved a very pleasing experience. These people really know their business, many thanks CHARDS. Rupert Essex”
5 years ago
Sam jalil
“Used Chards for a several years now, and always found them to be competitive with price, professional with service and 100% trustworthy, whenever I’ve had any spare money I’ve invested in bullion coins as I firmly believe I get a better return than what i would leaving my cash sat in the bank, having researched a lot of bullion companies I just would not go anywhere else other than Chards for buying my gold now,”
5 years ago
Lord Hayder
“شركة ممتازة في التعامل مع الزبائن ، و صدق في التعامل واسعارهم جيدة جداً .. اوصي بالشراء منهم وانصح كذلك ساكون زبون دائم وساظل اشتري منهم.. اشتريت قطع ذهبية وكانت روعة في الجمال والنظافة... شكراً لكم ولكل الموظفين”
5 years ago
Doug
“I have dealt with Chards a number of times recently and the products and I the service has been excellent. I had a special request and one of their staff Lesley dealt with my Enquiry very efficiently. Would definitely recommend them.”
5 years ago
Des Artiss
“First time using Chards, package arrived quickly. Great service, will definitely use again and very competitive prices.”
5 years ago
S Gilbert
“surprisingly easy to order item from CHARDS excellent website. Customer service lady really helpful. Item arrived superbly packaged, actually ahead of promised time. So very well done. Will purchase again”
5 years ago