Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

James Calligan
“very nice friendly helpful staff , got the job done well so far ;)”
4 years ago
Terence Ellis
“Recently made a purchace from Chards. The service was excellent. The staff were very friendly and very helpful. I was very pleased with the help and support that I received. Thank you”
4 years ago
Customer
“Excellent service, good price, kept informed and quick & efficient”
4 years ago
michael revill
“They offer a competitive way of buying bullion and if any problems or delays they keep you informed ways a pleasure to deal they provide a 1st class service and products”
4 years ago
Steve Tinsley
“Excellent service from order process to delivery. Communication was second to none - customer services kept me informed all the way from confirming order and delivery made on time and date stated. Highly satisfied and would not hesitate in recommending their services.”
4 years ago
George
“Straightforward transaction professionally executed - as usual. Many thanks.”
4 years ago
Mitch
“Kept informed by email and even a phone call at every stage of the process. Very impressed with the packaging, no chance of any damage while in transit. First purchase and have already made another.”
4 years ago
Joe
“This was my second purchase from Chards, both experiences have been brilliant. Excellent communication and updates via Email. I will be back again.”
4 years ago
Glenn Warwick
“Always a pleasure to deal with. Lovely personal service. Would recommend highly.”
4 years ago
James Waddell
“Easy to order, with fast delivery.”
4 years ago
Andrew Wilks
“Excellent service, top end communication and very prompt service.”
4 years ago
Jez Cox
“Great service. As an infrequent customer I can honestly say the service is outstanding. It was 'fun' on the day trying to buy the sovereign but it all got sorted in the end. Thanks for the speedy call back.”
4 years ago
Ush
“I definitely recommend Chards, the website is very easy to use, customer service is very busy at this time but still efficient and friendly staff that always have resolved any assistance required. Thank you all for your help so far.”
4 years ago
Jeremy LEA;
“It's a pleasure to deal with Chards. They are helpful on the phone. It is easy to navigate and order from their website. And the sovereign arrived on time and was very well packed. They send email updates as my order progresses through their system. They give excellent service which is why I have returned to them year after year, and in between! Many thanks. Jerry L”
4 years ago
Dean
“As usual a first class service. The website is easy to navigate. I ordered an item which was orderable but with no date for delivery. There were at least two warnings during the ordering/payment process that there was no set delivery date for the orderable item which I accepted. It was less than 4 weeks later when the item was in stock and my whole order was dispatched for next day delivery before 1pm. It was delivered on time. I have ordered from Chards several times and it has always been an easy process backed up with first class service.”
4 years ago
Lucy Cammish
“Easy to order,prompt delivery. Happy buyer!”
4 years ago
Mr G West
“Excellent quality and service. Quick delivery in discreet packaging. Highly recommended.”
4 years ago
Richard Bennett
“Excellent customer service”
4 years ago
Y Williams
“This is my third order from Chards and the service is excellent, the staff are always helpful with good communication at every stage. Highly recommended.”
4 years ago
Brian Lea
“Good communication always and on time delivery.”
4 years ago
Customer
“Brilliant service ordered / delivered in advertised time.”
4 years ago
Ruksana
“Well pleased with my purchase, items well packed.”
4 years ago
Javid
“Excellent Service..”
4 years ago
Derek
“Excellent service, friendly staff and prompt & efficient delivery - as always!! Thank you all.”
4 years ago
Barry Norrington
“Quick response, item delivered as promised. I have been using Chards for Four years, they are always very efficient”
4 years ago
John Charles Thomas
“As a first time customer I found the service both before and after sale to be first class. I would be happy to recommend Chards to all. I will certainly be a returning customer. J. Thomas”
4 years ago
David Cammish
“Always good and prompt service.”
4 years ago
Peter Woods
“Bhumika was very friendly and professional taking the time to help and explain things to me. You have a great employee !”
4 years ago
Smith
“Very happy using this company, bought the new 2022 half sovereign which worked out cheaper than the Royal mint it self on the release day. Arrived quickly also !! Thanks”
4 years ago
Steven Smith
“Excellent service and price of products on offer..”
4 years ago
s a
“I sent off my payment, Chard acknowledged receipt and gave me a timescale via voice message. Great! My parcel arrived within a few days of the message. Brilliant. I have used this company for many years and I've NEVER been disappointed. 5 stars without hesitation.”
4 years ago
D Lawson
“Once again, first class service from a first class company. Kept in touch by phone and email of when the item was to be dispatched and when to expect delivery. Fantastic company to deal with.”
4 years ago
Christopher Julian
“Fast friendly service kept update on order and even cheaper than the royal mint definitely my go to gold dealer”
4 years ago
Magga
“Phone call answered immediately, order taken, phone call to me to say when the delivery would be and then the goods delivered at the promised time. No complaints whatsoever.”
4 years ago
Barry M
“All as described with good comms and best price.”
4 years ago
Paul Taggart
“I wanted to buy a 2003 gold sovereign from my grandson's 18th birthday and was having difficulty finding one the staff at chards was so friendly and helpful and they had exactly what I wanted and put themselves out to get it to me for my grandson's 18th I can't thank them enough off”
4 years ago
Andrew Hallam
“Good communication & competitive. prices”
4 years ago
Christopher Hamilton-Cox
“Everything worked smoothly, thanks”
4 years ago
David Young
“Been buying from Chard for at least ten years and it’s a first class company with first class people giving a first class service. I highly recommend them.”
4 years ago
John Thomas
“From the point of placing a request on Chards wish list service, to the point of delivery, the whole experience was first class. Communication, both via telephone and e-mail was great. This was my first purchase from Chards. It will not be my last. Thank you from a very happy new customer..”
4 years ago