Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

William Richards
“Excellent service all round, very helpful and friendly. Will definitely use them again”
4 years ago
AndrewC
“First time buyer, great price, stock availability and plenty of notification with the delivery ... what's not to like.”
4 years ago
GW
“This is my second purchase and yet again service was excellent. Communications are very good and any queries answered promptly.”
4 years ago
MRMARTINJACKSON
“Excellent service, will use again”
4 years ago
william
“Good service and quality”
4 years ago
Ian Ross
“Prompt and efficient service”
4 years ago
Anonymous
“Great, thank you.”
4 years ago
Customer
“Delivered my silver as expected, not a con”
4 years ago
Stephen Russell
“great service with great prices, many thanks”
4 years ago
Wayne Pye
“Unbeatable on price. Slightly lengthy delivery, not really a problem on the scale of things. I would highly recommend them to anyone looking for the best value for their money.”
4 years ago
Mrs Phyllis Curry
“always good manner when speaking to them on the phone, good delivery service again always on time.”
4 years ago
CJ Organustomer
“Nice online site. Very well laid out email site purchases and prompt deliveries”
4 years ago
Trevor
“Excellent, reliable service as always.”
4 years ago
Pete F
“Beautiful 2022 gold sovereign arrived with in 5 days of placing my order. A small welcome to the world gift for my new grandson Alfred”
4 years ago
Vincent Lee
“Been buying gold here since 2019. Very professional and efficient service. I think i'll be a customer with Chard for many years to come. Thanks. Vincent.”
4 years ago
Al
“Excellent range, excellent prices, the easiest to use and most informative web site of any bullion provider I've tried. Only moan is that support emails are a bit slow to reply, but when I actually phoned up everything was dealt with efficiently!”
4 years ago
skybluesy
“Delivered as ordered. Royal mail did not hit the target of before 1pm and were a day late, however Chards kindly refunded £6. Good shop. 5 Stars.”
4 years ago
Ian Hodgson
“Very pleased fast delivery”
4 years ago
Ian
“Dependable and trustworthy”
4 years ago
John McMahon
“BUYING FROM CHARDS IS ALWAYS A POSITIVE EXPERIENCE. ONCE AGAIN, THANK YOU CHARDS.”
4 years ago
helen
“Prompt efficient service as always”
4 years ago
Chris Swann
“Prompt and reliable, what more do you need?”
4 years ago
Craig Smith
“Great service 💢”
4 years ago
PETER MILES
“I ordered the coin but it was not in stock, i was kept well informed regularly when the coin would be available, then i was emailed that the coin was in stock and it was delivered within days, excellent professional service.”
4 years ago
Andy
“Very happy again , no complaints as usual . Very happy to continue to make purchases .”
4 years ago
Iain
“I was so disappointed in the design of the 2012 sovereign (and half) which fails totally in the bullion version. So finally I decided to buy from Chards the Proof pair - you were the only supplier offering a pair (and of course I should have made that decision years ago!). As usual, staff are pleasant and helpful and they despatched the coins as soon as I had made the payment. Thank you. Iain Marr”
4 years ago
John Mcmahon
“BUYING FROM CHARDS IS ALWAYS A POSITIVE EXPERIENCE, BRILLIANT.”
4 years ago
Mark
“Once again i ordered online and found the service secure , easy to use and i am not computer whizz. If i have any questions i feel i can ask them to the very knowledgable staff without problems . Highly recommend Chards”
4 years ago
Jim
“Happy with the hassle free service”
4 years ago
OF
“Excellent communication and service. Good packaging delivered on time too as always”
4 years ago
Matthew Singleton
“Offer help and sdviice, freely available to chat on the phone. Items packaged discreetly. No problems.”
4 years ago
Marie-Anne Wiley
“I had hoped the coin bought was less scratched. The wrapping excels but what a waste, more attention should be taken to what i have to recycle.”
4 years ago
Peter Scrivener
“Excellent service from start to finish. 5 stars.”
4 years ago
Farooq Gurji
“Excellent genuine.friendly customer service.”
4 years ago
James Sutcliffe
“Spot on ,thank you for your time.i will be back. Have a good one.”
4 years ago
D Elwell
“Great service! A very easy sale and prompt delivery. Excellent service!”
4 years ago
Aleksandar Vasilev
“speedy, next-day delivery!”
4 years ago
Brian McConnell
“Very good service”
4 years ago
Mr D Smith
“Great service no issues”
4 years ago
Mr David Cooper
“Great service and great products .and I look forward to playing pass the parcel,with all the packaging on my coins. Great fun keep it up .”
4 years ago