Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Omar
“Chards is one of the top best, competitive, trusted traders in the market. They deserve 10 star rating.”
4 years ago
Tracey Logan
“Online service customer friendly and easy. Customer service centre superb, knowledgeable, helpful and efficient. Thank you”
4 years ago
Richard
“The whole process, from signing up to buying, was blissfully smooth. Despatch was also expedited and packaging made sure everything was safe. Everything was above expectation. A true and trusted coin/bullion dealer. I will be buying again.”
4 years ago
Motorman
“Very fast and professional service”
4 years ago
Customer
“Fast delivery, well packaged, absolutely no complaints, would reccomend.”
4 years ago
Debapratim Ray
“Always a pleasure to deal with Chards. Good pricing and availability of both bullion and collectibles. Extremely friendly staff.”
4 years ago
Dave Halsall
“Easy and great to deal with. Fast and efficient service with quality products.”
4 years ago
Heather Cooke
“Generally a very good an efficient service. I only gave 4 stars as despite paying ( by bank transfer) within 1 hour of the confirmation of my order, I received an e-mail 24 hours later threatening to charge me for late payment. I was told at weekends these are sent out automatically. This needs to addressed. Otherwise no fault with the order, which was sent promptly. I was concerned that despite being sent by special delivery it was just posted through my door. No signature requested and not able to check the parcel for damage as recommended by Chard(of course this is not Chards fault).”
4 years ago
MartinT
“Excellent service as usual”
4 years ago
Graham Vince
“It's very easy to purchase Gold & Silver thru your company”
4 years ago
Andrew Craven
“I’m very happy with my experience on this site.”
4 years ago
ROBERT
“So easy to order from start to finish. Good prices. Will order again”
4 years ago
customer
“Excellent website, easy to place and order with a speedy delivery. Many thanks.”
4 years ago
Ivan
“Excellent service recommend”
4 years ago
of. Anne Foster
“Excellent service,can’t fault any aspect of the buying process. Keep up the good work!,,”
4 years ago
Arlmond Calcutt
“The product was excellent and the phone communication was excellent - I will certainly use you again The only thing annoying was that after I had talked to you about the order and that I had checked that your company was in reciept of my cheque - I was still recieving daily reminders to send my cheque for 4 further days If these are automated can I suggest a review of your IT practises A G Calcutt”
4 years ago
Craig
“Excellent service as per usual”
4 years ago
Adam C
“Reliable service and good communication, would use them again.”
4 years ago
David Hamilton
“Great service from first contact. Staff were helpful and knowledgable. Will definitely use again.”
4 years ago
GRACIE THOMAS
“First class service and delivery as specified. Very happy with the coin purchase.”
4 years ago
George Evans
“good service”
4 years ago
Chris Gibbs
“Promt service perfect product ..Will use again”
4 years ago
Mr David Barr
“As advertised. Excellent condition coin. Arrived three days early.”
4 years ago
Neil
“I had a small delay in delivery but one call to customer support connected me to a pleasant and very professional lady who instantly resolved the issue.”
4 years ago
MR N
“Recommend without hesitation, really quick delivery & no faff. I had to call about last order and was stunned by how helpful, knowledgeable and patient Lesley was. Really. So rare these days and made whole process enjoyable. “I’ll be back”.”
4 years ago
Rob
“Excellent customer service”
4 years ago
john boy
“Great Service great coin, now out of stock so ordered just in time!”
4 years ago
Alex
“Customer representative was very helpful over the phone and answered all my queries. The limited edition £5 coin was carefully packaged and dispatched the same day.”
4 years ago
Bec from Cheshire
“Really good service”
4 years ago
Robert hernandez
“Great service as usual and great prices”
4 years ago
Jean
“A great company. I use them all the time and in fact would not even look elsewhere when buying sovereigns . I highly recommend them.”
4 years ago
Mr GRAY
“I have used Chards previously and found them offer a good service that is quick and reliable. I WILL use Chards again.”
4 years ago
Faith
“Everything was very smooth and very happy with my delivery.”
4 years ago
Howard Anders
“Great Service”
4 years ago
michelle pywell
“Easy to order, felt safe and secure”
4 years ago
Steve
“Great prices for the coins, fast delivery. In great condition. My only problem is the shipping cost. Most other dealers do free shipping. Chards is £3.50 for 1-2 coins then £6 for 3-31coins! Ridiculous shipping costs for small purchases of 3 coins especially when you consider how much premium is already on them. The difference in weight from 3-31 is massive, how that can be the same price for shipping I don’t know.”
4 years ago
Joanne M
“Great service arrived the following day.”
4 years ago
Mr Terry Cranny
“Dealt with before quick service have just reordered some more coins would recommend 👍👍👍”
4 years ago
TimJ
“All as promised, no problem”
4 years ago
Fiona Gifkins
“Great speedy service”
4 years ago