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Customer Reviews and Feedback

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Mrs Thompson
“great honest truthful no sale pressing advice. showing great knowledge and experience and so friendly. i will definitely use chards again very soon. The friendly family caring kindness comes through when you talk them'”
11 days ago
RCC
“Recommended, reasonable priced bullion, sent quickly and well packed”
12 days ago
Christopher Turner
“Ordered a couple of the new Perth Mint 2024 Year of the Dragon one ounce silver coins. Chards allowed me to select a dispatch date and the coins arrived exactly as scheduled. Good pricing versus competition and securely packed.”
12 days ago
M Mccarthy
“Great reliable service. Highly recommend.”
12 days ago
michael allen
“First time i have purchased silver on line and very happy with the service I've received, all items were as described and sent and recieved perfectly, great service”
13 days ago
Guest
“Great value quality coin.”
13 days ago
Carys Brooks
“Quality of the coin very pleased delivery on time I would recommend to anyone very pleased thank you”
14 days ago
Darryll
“Great price, like the new packaging ,keeps Coin safe and clean quick dispatched”
14 days ago
GRAINGER BARTON
“Good price. Good customer service when previously speaking with staff on phone. Would have been 5 stars if you accepted credit cards. Even with a 1 or 2% fee to cover your cost.”
14 days ago
Distant Voices
“Good firm, good prices, quick delivery, no problems. That’s it.”
14 days ago
Mr Michael Carden
“first class customer service”
14 days ago
David MacDonald
“Chards have a robust process and deliveries are made securely and rapidly. I've been meaning to buy coins for several months and looked at several other dealers. None seemed to offer the sensible, attractive premiums that Chards did. I'm almost certain that I'll use them again.”
14 days ago
Andrew
“Chards are my No 1 choice , from my experience they have some of the best prices , the staff are always helpful and efficient , an all round 5 star company!”
14 days ago
Pete Straughan
“Simple and straightforward”
15 days ago
Graham Bastow
“No pressures. Very professional. Gave me fair prices for my coins (better than other Dealers). Money in the Bank within 3 days”
15 days ago
David Simmons
“A friendly efficient service at great prices”
15 days ago
Michael Cairns
“2017 proof coin is pristine.”
15 days ago
Roland
“I was most pleased with the service provided by Chards, with regards to my latest purchase it was one of my best purchases so far at a very competitive price…”
15 days ago
Michael Ellis
“First class Customer Service, excellent products and prompt delivery all at a fair price. Thank You Chards.”
15 days ago
Moshtu
“Very good. Used Royal Mail. Kept us up to date with progress. However one of the items was pre owned and had blemishes, but the details did not state this. S”
18 days ago
brian.
“Kept updated item purchased. Good website easy to navigate. Good service. Thanks.”
18 days ago
Mike Lynch
“Great service and good”
18 days ago
Klaus Dunkl
“fast and easy to deal with.”
18 days ago
MR GREEN MISS HOWARD
“Honest reliable, company. Knowledgeable about their product.”
18 days ago
Rob
“Usual quick, high quality service and very good prices.”
19 days ago
Tibbs
“The the service from the Chards team is always efficient and the delivery on time. I very much appreciate the reasonable prices for the good quality items for sale.”
19 days ago
Overcharged
“was £30 cheaper than the competition”
19 days ago
Andrei Mikheev
“no problems”
19 days ago
Mr Adam Frankenberg
“Chards got my purchase to me faster than promised. Additionally it was of a higher standard than I could have hoped. Finally I was kept well updated throughout the whole process.”
19 days ago
Nick C
“Always easy to deal with and prompt delivery”
19 days ago
DAVID JONES
“Despatch was quick and items were packaged well. Items themselves as described too. Also confirmation/updates by emails, which is re-assuring.”
20 days ago
Derek
“In stock item straightforward purchase & payment. This time let down by ignoring an emailed contact request for a slightly delayed delivery request (due to my not being available)”
20 days ago
P.T
“Excellent service, good prices, recommend.”
20 days ago
LIONEL ALBERTS
“Excellent excellent service, thank you.”
20 days ago
customer
“Speed of purchase”
21 days ago
CF
“Fast reliable service, great items, recommended”
21 days ago
David Chick
“Simple, helpful, reliable. Have bought from Chards on multiple occasions, good experience each time. Keep it up!”
21 days ago
David A
“Seamless and excellent transaction, as always. Thanks.”
21 days ago
Mr Ian Butterworth
“Always secure delivery”
21 days ago
Mr Wright
“Excellent service and very good price”
22 days ago