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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Mr W Low
“Easy transaction, prompt delivery, competitive pricing. Recommended”
8 days ago
Mike Young
“Good communication while waiting for item to come into stock. Very good packaging and reliable secure delivery. ”
9 days ago
SHokoufeh Manouchehri
“The Chards Bullion is really good company from delivery, customer service and price point of view, in my opinion the only downside is the delivery cost, other than that I am really happy to be their customer.”
9 days ago
abcd
“Good company to deal with”
9 days ago
DAVID LUNT
“Great coins, great value, been buying gold sovereigns since 2020, never had any issues and cheapest youll find anywhere else. Including bullion by post and royal mint.”
13 days ago
arthur stradling
“another good transaction”
13 days ago
of
“Very straightforward to deal with,kept up to date what was happening, and delivery was very quick. ”
13 days ago
gary hibberd
“Received my parcel from chards yesterday packed really well and in excellent condition when it arrived always a pleasure to do business with them staff are friendly and knowledgeable can’t recommend highly enough ”
14 days ago
Gary Taylor
“Great, prompt service (as usual!) thanks!”
14 days ago
Steven Smith
“Excellent service, item always well packaged and items as described. Postage is a little steep if I am to be picky. I say this because 2 other rival companies offer free postage.”
15 days ago
He
“Quick and fast service, best prices on premiums. Will be ordering more often from them.”
15 days ago
Mathew Beardshaw
“Purchased some silver Britannia and happy with purchase. There was a delay in delivery but that was due to Easter hols so great service in general. Will be back”
15 days ago
CHRISTOPHER DODD
“Simple ordering with all coin details clearly specified”
15 days ago
JB
“Provided me with the coins I wanted. Asked for specific delivery time which was honoured. Great service and very helpful ”
15 days ago
david smith
“all good, would like more silver coins and bar DEALS please 🙏 , ”
15 days ago
Phil Graham
“Never had a single problem dealing with this company.”
16 days ago
Mark O&Leary
“Very good service”
16 days ago
Martin Reilly
“consistently competent”
17 days ago
Hilary
“Chards Coin and Bullion company gave me prompt and helpful advice with regards to the value of my coins, accepted them as a purchase and paid money into my account on acceptance. They communicated regularly by phone and email in a very respectful way. Thank you.”
17 days ago
Freed Mirza
“Chards provided an exceptional buying experience with their hands-on customer service, honest advice, transparent pricing, and honoring agreed spot prices, instilling complete trust.”
17 days ago
Craig
“Great service as usual ”
18 days ago
Darren Tarrant
“Good service. Item arrived with no problems. ”
20 days ago
Oliver Bruce
“Been using Chards for a while now and always happy with their service.”
20 days ago
SHokoufeh Manouchehri
“This dealer price is better than others as I compared several of dealers online. The delivery and dispatch time also is OK.So far everything is so good. Thank you.”
21 days ago
mark moylan
“great price quick delivery”
21 days ago
Daniel Coupe
“Great all round service and efficient delivery”
21 days ago
Chris Schofield
“Great service, really well packaged and super fast delivery. Will definitely buy again. ”
22 days ago
Anthony
“Love the ethos of Chards, saw an interview with the owner and knew immediately it would be a great experience buying from you, thanks for the coins!”
22 days ago
George Wolfenden
“Arrived on time as ordered.”
22 days ago
PG
“4 STARS well deserved. As a recent new customer (only bought one item so far) but very pleasant experience. Staff with finger on the pulse. Good regular deals on offer. Will consider for future purchases for sure. Mr. Chard (The GoldFather) comes over really well, is very experienced, has a good eye and is extremely knowledgeable and helpful. Only one thing, there's always an additional at least £6 P&P charge on top of the purchase price. Some rivals include P&P in the price and yet still remain competitive. Something to consider & reason 1 star knocked off. ”
22 days ago
david smith
“more special deals on silver oz coins please 🙏 evey day you should have a deal on .,??? rsvp”
23 days ago
Paul Ferguson
“As always, a quick and efficient service ”
23 days ago
Purshothamraj
“Clear communication. Delivery as promised. Competitive player across the board. Keep it up. Cheers ”
23 days ago
MR IAN BLACK
“The delivery was prompt and the goods were exactly as ordered.”
23 days ago
Elliot Leese
“I used Chards for the first time at the beginning of the month and could not recommend them more highly. Emily was extremely polite and helpful when setting up my account and communication has been excellent at all stages of ordering. I am looking forward to working with them for many years to come. Keep doing what you're doing, kind Regards.”
23 days ago
Lee w
“Consistently good service and prices. Thank you.”
24 days ago
Alan Young
“They are a constant of great service and value for money, they hit all the right parts for repeat business- simple as that !!”
24 days ago
Emily Bendall
“First time buying gold and really impressed with chards. I bought a 1g pre owned bar of gold and it came sealed and like brand new! Postage was fast and they answered my questions. Thank you ”
25 days ago
John Miller
“Victoria Jubilee Head sovereign arrived promptly and well packed, as always with this company. Cannot fault the service and will definitely use Chards again.”
26 days ago
Jane
“Excellent service. Highly recommended.”
27 days ago