Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Paul
“Great service and very competitive prices”
3 years ago
abcd
“Good company to deal with”
3 years ago
Darren Ward
“The team were brilliant at helping us get our account up and running and service was great. here's to many more purchases.”
3 years ago
F Otto
“Service great as usual”
3 years ago
Andrew
“Simple ordering procedure, fast despatch.”
3 years ago
Allan Williams
“Staff were most knowledgeable and helpful, my order was processed with due speed and despatched on the day promised and delivered on the day promised. One comment regarding payment try and avoid the weekend as things can get complicated and not insurmountable.”
3 years ago
Rodders
“Great service, good products”
3 years ago
David plant
“Buying from Chards was straightforward and they delivered as they said they would, I will definitely be buying from them again and would also recommend them to anyone interested in coins or precious metals.”
3 years ago
Lee w
“Good prices and prompt delivery. Thank you.”
3 years ago
Ricky
“I had an issue and contacted them and they got back to me when they said. Will shop with them again.”
3 years ago
CM
“Reasonably priced better than other dealers. Prompt delivery too.”
3 years ago
Emmajane
“It's just what i was looking for. For my brand new grandson”
3 years ago
Gavin Johnson
“Excellent service !!!”
3 years ago
customer
“Chards always sends the goods promptly, well packaged and securely. I have been buying from Chards for several years and will continue to do so.”
3 years ago
D Marley
“Chards sourced a coin for me that wasn't available elsewhere, even from the Royal Mint. They kept me informed of expected delivery dates and delivered on the date finally agreed. I've only given them 4 stars because the delivery after ordering was very slow and missed several expected dates - but I suspect that was their supplier's issue, not theirs.”
3 years ago
NICHOLAS WHITE
“I have bought (and sold) through Chard a few times now and the experience has been prompt and efficient on all occasions. Knocked off 1 star because some of the half-sovereigns I purchased had slipped out of their blister packaging and become coated with the surrounding adhesive so I had to cut them out and gingerly clean the contaminant off as best I could; probably the fault of the packing method at the Royal Mint itself rather than Chard but I think this potential problem could have been identified before despatch from Chard.”
3 years ago
customer
“Always excellent. Items packaged safely causing no concern for delivery. Which was on time as usual. Keep up the good work.”
3 years ago
Jonathan M Cornish
“Good competitive prices !”
3 years ago
Paul
“Friendly, helpful customer service team, excellent products, well packaged and prompt delivery.Professional as always”
3 years ago
mousa mohammad
“Delivery was slow”
3 years ago
PBUNDY
“Excellent service and value as usual”
3 years ago
Syed monawar
“When you ring this company they answer the phone with in minutes and product knowledge is Very good I don't bother looking anywhere else become I know the price will be Very keen”
3 years ago
mr c rowland
“Human responds to calls , not robot. Pleasnt and friendly reception. Keeping in touch until the deal is completed. Tracking orders No selling pressure”
3 years ago
Jack M
“Recommended, very fast shipping”
3 years ago
Mrs Angela McKenna
“Excellent customer service. Very pleasant and helpful people to deal with.”
3 years ago
Philip
“Excellent communication and delivery and stunning coin.”
3 years ago
G Mitchell
“Always a pleasure to deal with Chards, information every step of the way with orders,very secure packaging and quick delivery every time. I await my next item and looking forward to hearing about delivery options.”
3 years ago
Daniel
“Completely satisfied with the service,provided.Special package arrived today,containing my precious cargo,intact,as per my order.CHARDS are indeed very competitive ,in this market place.Thank you very much.”
3 years ago
Edward Tomlinson
“Helped sort out payment and received the coins. Very satisfied.”
3 years ago
Neil
“Company sent out items fairly quickly once they had them in stock however it would have been more customer friendly if they did not take the money out of my account until they had the item in stock.”
3 years ago
TM
“Always a good experience dealing with this customer focused company. Quick and reliable, can’t fault them.”
3 years ago
Malcolm Murdoch
“Chards never fails when I am purchasing items from them. From start to finish I my mind they are hard to beat. If you are looking for any items they sell,Look no further.”
3 years ago
Ian Saunders
“Fast and efficient”
3 years ago
Mark Vincent
“Another seamless purchase”
3 years ago
Lee H
“Overall good experience, got my coins as requested. Emails can be a bit slow so probably best worth ringing them.”
3 years ago
Vincent Martin
“Great service great company”
3 years ago
James Westcott
“Greetings, one and all, I have just joined Chards; as a new customer and found the lady I spoke too regarding the coin I purchased most helpful, conversely I found my banking staff less than helpful in releasing MY MONEY, too Chards. They eventually managed it, but I am less than impressed with banks these days. I have no hesitation in purchasing many more coins as I trust this company. A reputation can take decades or centuries to build, and minutes too destroy, Chards I believe has one of the best. Jim”
3 years ago
Michael
“Fast and efficient service plus a good price, what else could you ask for.”
3 years ago
ANDY
“Fast, competitive pricing and well packaged. All you could ask for.”
3 years ago
Sabrina
“All perfect 👍🏼”
3 years ago