Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Tom D
“Fast delivery, well packaged good prices”
3 years ago
Kevin
“Excellent service”
3 years ago
RJ
“Ever so quick.Well packed. Coin in good condition.”
3 years ago
Tibbs
“Fast and efficient service. I received a good quality product at a reasonable price. Thank you.”
3 years ago
Mr Tim Sydney
“Amazing. First purchase but will use agin”
3 years ago
Rafcioo
“Happy customer, fast delivery, secured package. Will buy again. Thank you.”
3 years ago
Alfred
“Wrong packaging. No refund on returned packaging sent back recorded delivery. Poor service from warehouse staff sending out wrong item. You will be out of pocket dealing with this company. Overall poor service. It should be zero rating. After further discussions with Chard Coin & Bullion Dealer the returned postage was refunded as a gesture of good will, so I have changed my rating to 4 star.”
3 years ago
Andrew Mead
“Swift response to emailed oder. Pleasant direct contact with Ben by telephone. No hidden charges. Once released, swift dispatch, well packed, no fuss. Items arrived in perfect condition It did seem to take a long time before the cheque was cleared Thank you so much, Andrew Mead”
3 years ago
Simon Chapman
“top service as always”
3 years ago
Stuart C
“Thanks again for an quick delivery and secure packaging.”
3 years ago
Consumer
“Excellent service and communication making for an easy transaction with very fast secure delivery”
3 years ago
Nick
“We were pleased with events, though there was an unexplained delay, which was explained after enquiry. I’ll be back, as they say!”
3 years ago
Ian Robinson
“Quick service thank you.”
3 years ago
Mr Marc Walton
“This is my second purchase from this company. Again the price was very competitive but I was most impressed with the information provided keeping me updated with my order & more importantly when it will be arriving. Customer satisfaction is clearly at the top of this companies agenda & worth the 5 star rating I have given.”
3 years ago
craig jones
“great helpfull professional honest staff great quality products”
3 years ago
frank gregory
“Good value great deal”
3 years ago
Mark Heanue
“Excellent company. Very user friendly process for purchasing. I was delighted with the item I bought and thoroughly recommend Chards. They will get my business again soon.”
3 years ago
Mubarak
“It’s been better if have a delivery free Otherwise is good service”
3 years ago
Mr Stephen Williams
“Great service fast delivery 5*”
3 years ago
Yavor
“Purchased a few times from Chards already and I'm very happy with the coins that i got. Great customer service and fast delivery. Will definitely order more in future. Many thanks!”
3 years ago
David Stubbs
“Hassle free purchase”
3 years ago
Glenn Faxon
“Excellent service again coin was amazing thank you will use again.”
3 years ago
Mr Marc Walton
“Competitive price with good delivery updates. Product was as described & very good condition. Will be ordering again from this company.”
3 years ago
Mykola Uzhvak
“The pre-order took a while but was delivered eventually at the price that was originally agreed. Respectful seller.”
3 years ago
edward
“A very straightforward and transparent business to deal with.”
3 years ago
Diamantino De Freitas
“Great communication secure post and competitive prices . Easy site to use .”
3 years ago
Tomasz Wiltos
“A±+++++++++++”
3 years ago
Mr Mark Britten
“Great communication, fast delivery, great all around friendly service”
3 years ago
Mohamed Fareeth
“Often competitive prices. Very smooth process and great customer service.”
3 years ago
Ken Taylor
“I found Chards.co.uk to be a very good bullion dealer and there gold is sold at a very competitive price. They kept me informed every step of the way until my items arrived. I would definitely recommend them to anyone that is looking to buy gold or silver. I will be using this company again in the future.”
3 years ago
J.P.
“Efficient service as always”
3 years ago
Graham Bate
“Kept informed throughout with delivery as advised.”
3 years ago
Stephen
“Always great to deal with”
3 years ago
Michal
“Everytime I place my order the goods arrives, that is exactly how it is supposed to happen:)”
3 years ago
Dear Mr Taylor
“Excellent value reliable trustworthy just brilliant”
3 years ago
Adam C
“Always have happy to buy from Chards.”
3 years ago
body dunay
“Good service”
3 years ago
Chris
“First purchases from Chards and very happy with the excellent quality of the coins I picked up in the sale All delivered with no problems as expected and I will have no hesitation in using again and recommending them to others”
3 years ago
Lord Hayder
“Unfortunately, I had a bad experience in the last purchase of gold from this company. I paid for the amount of the goods and I did not receive them until after forty days. It was lost in the mail and because it comes with an insurance, the company reassured me that they will try to find the goods. I was patient for a month and they did confirm that they will send me what I have paid for. However, I was upset and worried and the company were extremely calm and it seemed to me that they didn’t care much! I did received my goods today, after forty days but I don’t think this is was good customer service is, it took very long time. Overall, I am glad that finally it got sorted and I must admit that I do trust this company, as they were honest about the whole situation. Many thanks to the all employees. H kazaly”
3 years ago
Howard
“Good website. Good prices. Fast delivery.”
3 years ago