Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Angelene
“Excellent service as always, love going there treated really well, staff brilliant and they know their stuff.”
28 days ago
Craig Maguire
“Rapid processing and delivery. ”
28 days ago
Darrell Sutton
“I have used Chards for a while now great service and good prices Postage very reasonable and prompt I always research metal prices and Chards always come out on top Highly recommended ”
28 days ago
Jonesderby
“Fast delivery. Best price for silver. Little Rock in bag was a lovely surprise when opened. ”
28 days ago
michael
“fine service”
28 days ago
James
“1234567890 Edit: This is my unique code ”
28 days ago
Neil Godfrey
“Very good experience, I would recommend. Very competitive pricing. ”
28 days ago
Stefano Ferrari
“Great business as usual”
28 days ago
Desiree Silverstone
“I suspect I asked enough questions to qualify for honorary employment, yet every one was answered with patience and professionalism. Chards made selling an inherited coin collection far easier than I expected. Efficient, knowledgeable and a pleasure to deal with. Highly recommended.”
29 days ago
customer
“Always a valued experience, shipping not made aware that the delivery would be split”
29 days ago
j booth
“Excellent as ever from Chards. Still my go to company for precious metals. They seem to have a better selection of in stock products than other companies. Delivery was spot on as always. Keep it up.”
29 days ago
M.
“I don't usually leave reviews but the amazing level of customer service has made me want to. I had a slight issue with ordering and sent an email to try get it resolved I didn't expect to get a reply for a couple of days but I got a phone call the next day and my problem was fixed before lunch and my items arrived a couple days after. It's not as if my order was a high value one either it was less than £20 this fills me full of confidence with placing bigger orders and you now have a new customer for life. I genuinely believe that this company has the best customer service in the country and I will be buying from again in the future.”
29 days ago
Dr. NADARAJAH SATHANANTHAN
“I compaired the 1oz bullion coin price at Royal mint and costco before I ordered. Chards prices is atleastle 100 pounds less, Quick safe delivery”
29 days ago
Daniel Carrasco
“Website very easy to navigate. Lots of information that helped me make my decision - see their blog posts, helped explains CGT coins and differences . Fantastic price & delivery was quick. Highly recommend ”
29 days ago
Eric Baker
“Generally satisfactory, but a bit of a palaver overall. Next time I would deliver to your premises. Your staff were pleasant and helpful. It was a sale not a purchase, by the way. 😄”
29 days ago
Customer
“Very professional, was attended to by Patrick who was very knowledgeable and courteous. Very well organised, we were even given places of interest to visit while in the area. ”
29 days ago
Robert Pattinson
“Your exceptional kindness has made me admire your business even more.”
29 days ago
Mr John Dickie
“This was my first time investing in coins, I choose Chards from a recommendations from a friend and AI results. I was not disappointed. I visited the Blackpool office to purchase my coins. The staff were extremely helpful and no question was stupid. I dealt with a lady called Hilary she was very helpful and nothing seemed to be an issue or a problem. I didn't feel rushed at all, no pressure lots of information and she help confirm some of my research. I made my purchase comfortably without any pressure, will be using the Chards again for further investments. ”
a month ago
Kenny
“Accurate and prompt service.”
a month ago
Mark
“Good price, good service, can't fault.”
a month ago
Alistair
“Fast and competitively priced delivery excellent ”
a month ago
John Constable
“Friendly, low cost, and you even get a sweet. ”
a month ago
Customer
“I have used chards a few times for gold and silver coins. smooth service 5 stars”
a month ago
customer
“The Chards team are great to deal with. Friendly and follow up on what they say they will do. Yet another excellent customer experience, ”
a month ago
Martin Spindler
“Purchase arrived the day I expected ,great interaction with Patrick at Chards. Educated me on a few questions I asked will buy again from this company ”
a month ago
Lea waterall
“10 out of 10 as normal, great business to deal with. Used for many years and never had any problems, thank you Lea”
a month ago
Nidhi
“Excellent company, good service ”
a month ago
Mr Langford
“Always excellent service and prices, my go to place to order”
a month ago
AL
“Great service on my first order from Chards. Asked a question about delivery and received a quick response from an actual human. Delivery arrived on time, well packaged. Thank you Chards.”
a month ago
Stephen John Golding
“Always very helpful and a great service. ”
a month ago
Warren Hull
“Item arrived safely and securely cannot fault level of service, upfront and cheaper than some others I could mention,very happy customer will definitely be using their services again. ”
a month ago
HAPPY COUPLE
“First class on all respects price communication packaging. This is 2nd time in a few days I have purchased from Chards. They are now my go to, and it's not just for the candy rock sweet they sent with the order. ”
a month ago
JAMES WAINWRIGHT
“Good online experience. Helpful staff Communication great Competitive prices”
a month ago
Hossam
“It was good and they gave me a really good price for a falling market. Professional fast and within few days I was able to sell. I never bought gold from them. But I think after this I will definitely use them to buy and sell gold”
a month ago
david jones
“Easy to navigate site. Competitive prices Don't forget to include the postage in your costs ”
a month ago
GM
“Top-tier company with a brilliant team!I have used Chards recently and cannot fault them. The service is incredibly fast, the staff are brilliant and friendly to deal with, and the delivery was completely spot on and prompt. Everything arrived perfectly packed and in absolutely exceptional condition. It is great to have a highly professional, reliable bullion dealer you can completely trust. Will definitely be using them again. Highly recommended! ⭐⭐⭐⭐⭐”
a month ago
Mr Sullivan
“Excellent service fast delivery easy ways to pay ”
a month ago
Mr Waring
“Easy to order. Next day delivery by Royal Mail Special delivery by 1pm. Excellent product and service.”
a month ago
Brian Wilkinson
“Great Transaction and Delivery service from Chards, And Royal mail delivery service provider to My Door, safe and sound, 10 - 10 Thanks Chards Team, ”
a month ago
Paul
“From the initial phone call to the store visit it was a complete professional experience. Kieran was the gentleman that welcomes me and dealt with the transaction in a highly experienced and polite manner. Fast ,efficient and a extremely smooth .Highly recommend Chards and Kieran.”
a month ago