Customer Reviews

“Service and advice given was first class.Would definitely buy again.”

“5 stars”

“Friendly and professional service. Will buy again! ”

“Pleased with the quality good price prompt delivery ”

“Would have been top star except for delay to registration caused by new kyc rules.”

“I’m from the US and this was my first purchase from overseas. I couldn’t find the gold Churchill medal I wanted anywhere in the states. Chards delivered my medal exactly as it was pictured and described in precisely the time they said it was likely to take - 7 working days. Thank you!”

“I was in a tight spot desperately looking for a specific item. Chards came through; very reasonable prices and 1st class delivery”

“I’m very happy with my experience with CHARDS and I’m looking forward to purchasing from again, thank you ”

“Excellent prompt service. ”

“Fast delivery, item as requested”

“Excellent prompt delivery. Thankyou, I would use Chards again.”

“More than happy with all items purchased”

“Well packaged. Slightly longer delivery time than I would have expected online, but would definitely use again.”

“Prompt delivery, good prices, good quality, easy and straightforward to order.”

“Top Service.Will be back to buy again.Many thanks”

“Great service ”

“Transaction went smoothly but it would be good if the customer support team were trained to answer simple questions instead of having to wait for someone to return my calls.”

“I was impressed with the stock availability, ease of purchase and shipping process. I would recommend and use again. I would have given the review 5 stars if the coins I bought had been shipped in the tube they are supplied in (Royal Mint).”

“Very good service. Quick delivery. Customer service was excellent. A company I would highly recommend.”

“I don't shop around for the lowest prices. For me, knowing that the coins are genuine outweighs all other considerations. That's why Chards is the only UK coin dealer I would buy my coins from. Years ago (pre-2000), an old timer told me that Lawrence Chard would never let a counterfeit coin pass through his shop. I may even have chatted with him myself before buying my first gold sovereigns when they were £67 each. The man said he had recently returned a coin from a large (unnamed) dealer because it wasn't genuine. I felt very reassured by this and I'm sure their reputation is still intact. Mind you, I had also invested £70 in a Fisch coin checker so I could do my own verification, and yes, all the sovereigns I bought from Chards were genuine. Lesley there now tells me all the Chard staff are experienced in checking for genuine coins and that they have "a Niton Testing Xray machine that tests the precious metal contact [sic] of a coin".”

“Found all your staff very helpful & professional .Made the experience easier ,will use this company again . Thanks Gaereth ”

“Online ordering was easy to use , communications were good and the items arrived quickly and on time. Excellent service.”

“Excellent and thanks ”

“Great service. Highly recommend.”

“Good service. Fast delivery. ”

“Fast excellent service, the order was rapped well and delivered fast. Will buy again, just try them out.”

“Excellent ”

“😊”

“Straightforward and easy to use service with support available too.. helpful for this first time buyer”

“Very happy with the service provided and item arrived when expected.”

“Slow at shipping product.”

“Have purchased from Chards a few times and I would really like to say superb service each and every time. From initial web site ordering to order delivery. Each time has been speedy, very well packed and a pleasure to receive. Always kept up to date with my orders progress, which is really good. Great company.”

“Purchased gold Britannias with no problems. Communication is good, premiums are lower than the competition and it all went very smoothly, (apart from Natwest who read me the riot act thinking I was being scammed)! Highly recommended.”

“Speechless! Causious first time buyer. Purchase process... first class. Pre dispatch coms first class. Delivery coms first class. Packaging & documentation spot on. No persistant sales calls. Highly recommended. Will use again. Oh and some of the cheapest premiums”

“Took a long time to receive the sovereigns”

“Chards gave top notch service from start to finish. Excellent email communications and advice since I’m thousands of kilometres away from the UK. I’m so glad I got the proof and not the uncirculated sovereign the details are amazing on the crown the queens hair. You can actually see the 6 pack on St George’s abs considering how small the coin is. I’m so happy with their service I purchased more coins. I highly recommend Chards to anyone. To the staff of Chards, keep up the good work. Stay safe and well 👍”

“Friendly, excellent service. ”

“Not a problem dealing with this company. The lady on the phone was a true professional and I would recommend anyone to purchase from them.”

“I ordered it a while before the 15th. I will purchase again though. ”

“Easy process, delivery within time stated. Would have no hesitation in purchasing from them again.”