Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Stuart Park
“Been wanting this coin for a long time but never could find it or if I did could never afford it or it was out of stock. Ironically when looking for another coin which also was out of stock. I found this. Couldn't believe it. So finally decided to get it buy selling 2 half shield sovereigns and 7 1 oz coins. The phone staff were brilliant. Thanks chards”
3 months ago
Spencer Nash
“Highly recommend chards bought from them a number of times and the products are always well packaged and delivered quickly ”
3 months ago
Laura Bernard-Davies
“Love Chard Coins. Very honest, trustworthy and efficient. Always get a great price when selling and use their Tax free option in Zurich!!”
3 months ago
Alan Rigby
“THANK YOU PATRIK FOR ALL THE HELP YOU GAVE ME BUYING THE COIN. ALAN RIGBY”
3 months ago
Glen Muir
“Arrived on time well packed but I had a problem paying when buying online Chards site would not put my card payment through I had this same problem with my first order a few weeks ago. I must say when I rang the lady was very helpful and after a couple of tries we were successfully.I think the problem need sorting promptly as some people are not as patient and might go elsewhere .”
3 months ago
Michael Lengthorn
“As usual, everything went absolutely smooth. I arrived on time and Derek welcome me with a pleasant greeting fantastic service and a company that I really trust.”
3 months ago
david oelman
“The transaction was quick and smooth!”
3 months ago
J.J.
“Great coin at a really good price. Kept informed all the way and it arrived well packed.”
3 months ago
Callum M
“Fast service from placing the order and getting my bullion delivered. ”
3 months ago
Darryl Garrick
“I ordered a Pink Floyd: Dark Side of the Moon silver proof coin which arrived securely packaged and in excellent condition. I am more than happy with Chards Bullion dealers and I hope that we will do business again fairly soon. Many many thanks. ”
3 months ago
Faizi Ali
“Good price and prompt service. ”
3 months ago
Ray Savage
“Polite professional easy, only company I would consider dealing with as now have done for a number of years. Impeccable performance, thank you! ”
3 months ago
L Taylor
“The process is somewhat fraught handing over a package that has substantial value and not even getting a receipt. However it all went smoothly and the gentleman processing the paperwork was excellent. All in all its worth the small handling fee involved for the service.”
3 months ago
Coinbuyer
“Good product information,best prices, choice of delivery is good & work's well”
3 months ago
Buyer
“Clear website with good background information. Simple purchase process and fast delivery.”
3 months ago
Iftakhar
“This was my second purchase from chards and I am glad to say that I was once again impressed with the transaction. My confidence is so matured that I can recommend Chards to all friends and family. Thanks to Chards staff for their professional operations.”
3 months ago
Gerald Hobbs
“From booking appointment to collecting the coins the transaction was smooth, and easy the lady who dealt with me was pleasant,and knowledgeable definitely will be buying more coins from Chards.”
3 months ago
Thomas MacRae
“Investing in metals made easy Earned their trust I feel comfortable dealing with Chards Dependable and on time. All of the time”
3 months ago
Lees
“Again Chards for the win! Quick easy, brilliant delivery.. have bought from Chards before and will definitely be back again in the future. Thank you for always being wonderful and delivering amazingly ”
3 months ago
Kevin Kirby
“Perfect, fast transaction. Thank you. ”
3 months ago
Graham Smith
“Ordering and payment process was quick, easy and safe. Delivery was very fast and secure. Coin variety is varied with a wide section in type and price. The premiums charged could be lower, especially for the silver products.”
3 months ago
Angelene
“The staff were brilliant, really good service. They gave me good prices on everything I sold to them. ”
3 months ago
Jill Sudlow
“Great deal thankyou”
3 months ago
Anonymous
“Would rate 4.5 out of 5 if I could (rather than 4). Kieran was easy and efficient to deal with. During prior telephone calls, one lady I spoke to (can't recall her name) was very helpful and preempted a few questions I didn't even realise I had. Before that I had an initial call with a chap who I guess was fairly new; he was very polite and answered my questions but was not as pro-active in anticipating what might be helpful to know at that stage (I'm nit picking slightly; this is meant as well meaning feedback only). One other point; on requesting a callback from a particular member of staff, I was informed this could take a day or two, which to me is a bit too slow. Ideally I'd want a call back within the day if not 1st thing the following morning. Given the way metals prices are moving these days, I want to get things done as promptly as possible when considering a purchase or sale. This is meant as relatively minor constructive feedback though - overall I'm happy with the service and would be pleased to use Chards again in future.”
3 months ago
RM
“BHUMIKA was awesome. Wonderful polite professional and knowledgeable. Always a pleasure to deal with. I would strongly recommend.”
3 months ago
Customer
“Great experience overall — fast, efficient service from start to finish. Everything was handled quickly and professionally, and the pricing offered really good value for money. Would definitely recommend.”
3 months ago
customer
“Searched the site and found Chards had a 1oz Swiss of America silver round I was looking for. Put in a request and was sent excellent photos and pricing. So it’s worth running a site search as Chards have a lot of stock available without specific listings on the site. Very efficient team. Thank you.”
3 months ago
samuel nelson
“fast secure on time delivery, regular update trusted seller”
3 months ago
Alison Whittaker
“Excellent service from start to finish ”
3 months ago
customer
“Brilliant, have been looking for specific dates and Chards had them. Excellent customer service. Well packaged and fast secure delivery. ”
3 months ago
Ahmad Ferris Dairy
“Very good company, I recommend, and I will buy again in the future ”
3 months ago
R Faul
“Chards have been my favourite bullion dealer for a long time. They are generally reliable, efficient and, despite the postage cost and credit card niggle, competitively priced product. I have been buying coins from Chards for a long time, several decades, since the website was just form and you sent a cheque, but generally I pay by bank transfer. When I got the gold itch again and logged in to make a purchase I had to wait for an authentication code before I could fully log in. And then when I wanted to choose bank transfer I found that Chards now want to hold my bank details. By this time I had hesitated a few seconds too long and the refreshed price has increased. I bought the gold piece I wanted from Atkinson Bullion. I am sure Chards have a good reason for wanting to hold my bank account details on their system, but I don't think it will be for the customers benefit and for me it is a step too far by Chards.”
3 months ago
GEOFFREY HALL
“great all round, i will be back.”
3 months ago
CB
“Easy to book an appointment. Staff were polite & efficient. ”
3 months ago
Glenn Summersgill
“Quick delivery. All goods well packaged and looking really good. And shiny, and precious lol. Keep stacking folks and have complete faith in Chards !”
3 months ago
AJ
“I’ve bought and sold from Chards many times over the years. I’ve just deposited some for storage and Chards were extremely professional, as always. And Hilary was an absolute delight. ”
3 months ago
Dermot
“Great service, as usual. Happy returning customer.”
3 months ago
DrQ
“The level of communication with Chards has been of the highest order. My request was completed with perfect accuracy and in record time. The vaulting system run by Chards is highly recommended by this customer. Thank you. ”
3 months ago
trevor cook
“Brilliant service as usual my our future only to get better thank you very much ”
3 months ago
LIONEL ALBERTS
“Always the best and trust worthy.”
3 months ago