Why Choose Chards Coin and Bullion Dealer?
At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.
No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.
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layton brennan
“The best price I can find with everything I wanted in stock easy to purchase very well packaged fast delivery and great notification for dispatch and delivery .”
3 months ago
Jen
“Able to add an additional item to order fuss free. ”
3 months ago
Glen Muir
“Coins arrived on time and well packed staff were helpful when I rang to make an enquiry ”
3 months ago
Andrew Murray
“Fast efficient service, order came as expected. Thanks!
”
3 months ago
WB
“Easy service and very competitive prices. Great delivery options.
Customer satisfaction always offered to reassure purchases.
Well done Chards team.”
3 months ago
Lawrence Wahlund
“As usual the coin was in impeccable condition. It was a particular coin which I have been looking for for a long time. And at a great price for a rare edition.
I received it in only a couple of days.
I've always been happy with all my purchased from Chards.
I also received a phone call from one of your agents, informing me that one of the coins I had ordered was delayed, as you are still waiting for delivery from Royal Mint.
Really appreciated the honest update, which just emphasised the great customer service you deliver. ”
3 months ago
Maria
“Very impressed, I am very happy. I will buy from you again soon.”
3 months ago
Stephen Barnes
“I have been looking at gold Dealers and when I found Chards online I knew this was the right choice too make a purchase from them, I spoke to a man called Patrick he was so polite and very helpful so I made a purchase was a present for my son. I would definitely only use Chards now for any future purchases I may want”
3 months ago
KH
“Premiums matter at current prices and Chards is hard to beat - not just on price - turnaround time is also great
One request - would be nice if pickup at London location was an option when ordering online (stock permitting) ”
3 months ago
Tim Hugkulstone
“100% service as always polite friendly professional staff always a pleasure doing business with this company ”
3 months ago
Paul Horsell
“Good deliver and stock as always ”
3 months ago
Maurice Baxter
“Great customer service....”
3 months ago
Peter Ward
“Easy to order, good service, arrived safely in plain packaging. Very well packaged. Would use Chards again.”
3 months ago
Mark Stephens
“As always excellent service A++”
3 months ago
Mr Bennett
“Great service online as usual. Quality products to buy. No disappointments, no problems.”
3 months ago
David Bowden
“The team at Chards are excellent.
A professional and friendly business who understand the best options for your investment needs.
Great comms and fast delivery. Thank you!”
3 months ago
Satisfied
“Best price, good service and speedy delivery”
3 months ago
Graham
“Selling my gold to Chards was easy from start to finish. From first contact, through receipt of packaging and pickup everything went smoothly and it felt professional all the way.”
3 months ago
Ste
“Brilliant company and excellent service.
”
3 months ago
DANIEL PLANT
“Chards were excellent, customer service not reqired a as goods arrived on time. A good trustworthy Company to buy bullion or bars Gold and Silver.”
3 months ago
Ray Savage
“I have now for a number of years dealt exclusively with Chards.
I have always found them very fair professional, efficient, polite and helpful.
Thank you for the most reliable personal service I could expect.”
3 months ago
David Brown
“Easy enough process and good prices for buying.”
3 months ago
cordelia whittaker
“Kieran was helpful and very informative. Suggested best options and offered useful advice. Recommended.”
3 months ago
Hassan El-zein
“Best service and best price.”
3 months ago
customer
“Good advice online from Chards to purchase gold coins, they also have a better quality control system than the royal mint to spot fake coins.”
3 months ago
Callum Middleton
“Friendly and warm service from Derek. The country’s best bullion dealer. The most secure and cheapest too. ”
3 months ago
Miss D Wareing
“Excellent service thank you very reliable ”
3 months ago
Jeanette in East Anglia
“Chards are 100% reliable and so easy to deal with. I've had several transactions with them and they have always been trustworthy, helpful, honest and efficient. I have no hesitation in recommending them. ”
3 months ago
Mr Bryan Bailey
“WOW What a Amazing Company Chards is Amazing Customer Services Shipping and Delivery Service Excellent, Amazing Customer Services A++++++++”
3 months ago
Mr Bryan Bailey
“Absolutely Amazing Customer Services never had a problem from Ordering to Delivery on over 10 orders, and Counting " I'll Be Back" thanks Ethan Leha, Patrick and Ben”
3 months ago
Mr Bryan Bailey
“Big thanks to the New Member of the Team Timothy "WELL DONE TIM" From Ordering to Delivery never had a Problem with over 10 Orders now Brilliant Service from Ordering to Delivery A++++++++++++++++++”
3 months ago
Mr Bryan Bailey
“Lawrence Chard Sir, thanks for the great deals, and your Customer Services Team are Amazing, also your Shipping Team let's not forget them hey ”
3 months ago
Mr Bryan Bailey
“Lawrence Chard, Your Company is Amazing, easy to Navigate Website, your Staff who answer the phones are in a league of their own, Give them all Payrise say I or better still, start doing a Tips System, lots of other Companies do this, then anyone can Tip in,and then it won't cost you anything Lawrence, we wouldn't want you breaking into a sweat would we ha ha
”
3 months ago
Mr Bryan Bailey
“ Give all the Staff A Payrise Laurance no use being the Richest Man in the Graveyard ha ha, Great Experience easy to navigate website Amazing Customer Services just a phone call away, with friendly helpful staff, Leha,Ethan,Patrick and Ben”
3 months ago
Mr Bryan Bailey
“I will never purchase Bullion from anywhere else Amazing Customer Services Team just a phone call away, so many thanks to, Ben, Patric, Ethan,and Leha ps hope I spelt ya name rate lass lol”
3 months ago
Mr Bryan Bailey
“Brilliant Amasing Customer Services, always someone to Answer the phone so it's a big Shout Out from me to Patrick, Leah, Ben, and Ethan, Amasing People A+++++”
3 months ago
Mr David jefferson
“The usual top quality service
”
3 months ago
Gary Allen
“Excellent service and podcast advice”
3 months ago
Customer
“Very pleased with the professional service
”
3 months ago
Nixon V
“Excellent Service and Competitive Prices (Highly Recommended)
I would like to express my great satisfaction with my shopping experience with this company. The entire process has been flawless, and without a doubt, one of their strongest points is the highly competitive pricing they offer on Britannia coins, which is greatly appreciated.
A Constructive Recommendation
As a suggestion to reach absolute excellence, I would love for you to consider the option of shipping the coins secured and individually protected in acrylic capsules in the future. For those of us who value each piece, this extra detail in the packaging would provide exceptional added value and complete peace of mind during transit.
The Value of Customer Care
What truly makes a difference nowadays is the human touch. While other companies in the sector (such as BullionByPost) have unfortunately lost that special touch, respect, and genuine appreciation for the customer, I have felt a very high standard of care here.
Respect for the customer and the value given to each individual is a fundamental tool that should never be lost.
Overall, I am very satisfied with my purchase and the treatment received. I will certainly continue to trust you for future acquisitions!”
3 months ago