Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

ANDY
“Once again Chards provided the most competitive pricing for the coins I wanted. You have to remember to add on postage (but multiple items are combined) and, where applicable, the cost of a capsule but even allowing for these the pricing is still way ahead of the opposition. RM strikes mean delivery can be slow as they won’t post on strike days but that’s fair enough as neither would I. Stock can be limited but if they have what you want you won’t do better….”
3 years ago
George
“Service is first class”
3 years ago
Linda Barker
“I had no problems ordering items and when they were waiting stock they kept me up to date with expected. I picked the delivery date and they arrived. Well wrapped and in good condition very please with them”
3 years ago
Martin Taylor
“Gold price was very competitive with helpful staff. Good communications during the purchase due to a slight delay in the delivery date. Would be happy to use them again.”
3 years ago
Elitsa
“The Chards team are easy to deal with, they sent my order quickly and well packed too. They are very well organised and sent my order before the Royal Mail strikes. Very happy customer - will use again.”
3 years ago
Brian Kelman
“Nice coins good company to deal with will use again A+++”
3 years ago
Susan Adamson
“I have always received prompt and friendly service from Chards. The coins arrive well packed and in great condition.”
3 years ago
David Young
“Been dealing with Chard for over 10 years & have never had any problems. Prices are very competitive, service & communications are excellent. Latest purchase arrived on time, really well packaged and in excellent condition. I can highly recommend them.”
3 years ago
Barry Atha
“First class price, product and delivery. Highly recommended”
3 years ago
Leonard Stanway
“Unfailingly efficient”
3 years ago
Umesh Shreshtha
“Reliable and prompt in their business. Trustworthy, recommend to buy gold from them in a full peace of mind, Chard is genuine.”
3 years ago
Eric Harmer
“everything went smoothly. The ordering and delivery. The process was easy and the staff very helpful.”
3 years ago
Esmie
“Good communication Item as described Great packaging”
3 years ago
William
“Easy straight forward ordering process with quick dispatch, although royal mail slowed down the delivery. Goods as described and am happy with my order. I would be happy to use Chards again. Thanks”
3 years ago
Mr Grant Johnson
“Cheaper than buying from the royal mint, I was really impressed with the quality, and communication up to the delivery was great”
3 years ago
Richard
“I have bought silver coins from Chards before, they are in a great condition and at a good price. I will continue to buy from them in the future. My silver coins arrived today and I am very pleased with them. Richard Jones.”
3 years ago
colin
“Great price and service as usual. My go to bullion dealer in the UK as never disappoints”
3 years ago
John
“Order arrived in good time, well packed and in perfect condition.”
3 years ago
Roberta Mitchell-King
“Trusted company but wait times/Orders longer than other online companies Edit: on reflection… considering Mail strikes, poor weather conditions and other factors. Chards have provided a 5 star service…. Thanks”
3 years ago
Tomas Pavel
“Many thanks team Chards. Merry Christmas and happy New Year. Happy many orders for year 2023. Tomas Bristol.”
3 years ago
Robin
“Delivery as promised. Handling charges reasonable. Good information updates.”
3 years ago
Martyn Mills
“Good service as always, best prices, friendly and helpful staff when you need to speak to someone. I’ve bought from Chards in the past and will buy again in the future.”
3 years ago
Mr Lindley
“Well packaged item, Very well informed rearguarding investment,”
3 years ago
RB
“Another purchase from Chards, purchased some coins that were "awaiting stock" - few weeks delay, I've got phone call from Chards after few weeks explaining the situation and potential availability dates, and email from Chards the moment they knew when the coins will be in stock. Then usual few emails when order was going to be dispatched etc. Very professional, they always keep customers informed and feeling secure. Thank you and till next order!”
3 years ago
Mr Mark Naisby
“I got the brittanias after a month as inventory was low but I was informed of this at purchase. Have used chards now a couple of times and are the most competitive of all the bullion suppliers”
3 years ago
Andy Mac
“Good communication, speedy delivery a great experience to deal with Chards many thanks”
3 years ago
Anna Godsave
“Item as described, kept informed of delivery date.”
3 years ago
Very Pleased customer
“Outstanding performance by Chards. Excellent communication regarding delivery- very quick delivery - within 48 hours of order. Item Perfect !-well presented. Very nice touch in a little Christmas present with the order- a lovely touch- Very happy - also very happy to recommend Chards-”
3 years ago
Neil G.
“Great service. As always👌”
3 years ago
Amna Rehman
“Chards offered the best price for 10g gold bar even including delivery charges. Online shopping was straightforward and secure. Delivery was well in time. Very pleased with the whole experience.”
3 years ago
Jesse
“Great company, helped the whole way through the process and have very informative videos on their YouTube channel”
3 years ago
Mr Smith
“Excellent purchase and very professional service”
3 years ago
ROBERT
“Good prices, good service, thank you”
3 years ago
martin fox
“Coins came individually bagged,good.Chards kept me up to speed with the delivery,good.However the coins did take a while before I received them, approximately 6 weeks,I did expect them sooner to be honest.Maybe circumstances beyond everyone's control were to blame ? All in all I would use Chards again,they are reputable & professional in what they do.Martin Fox.”
3 years ago
Robin
“Kept informed of progress of order. Order delivered on time (despite Royal Mail). Excellent service at a reasonable price. Well done.”
3 years ago
JustJ
“I ordered coins awaiting stock. Although I didn't have an update on when they might be available, when they were in stock, dispatch was fairly prompt. Packaging excellent. There was a delay during transit but that was due to backlogs within the postal service during the strike action. No fault of Chards.”
3 years ago
michael revill
“Another successful completion of a deal at a competitive price and good communication regarding the delivery😀”
3 years ago
Shaun Russell
“From my experience they are a good company they had a quick despatch shame that it was a Royal Mail strikes at the time took a little longer to receive but they kept a me up to date with my package because it’s not something you want to go missing in the post.the prices are quite cheap comparing to say the royal mint. They keep their premium low and they have a range of coins avaliable. I will be using them again in the future.”
3 years ago
Ken Lee
“Great service, returned calls and emails. The sovereigns I bought arrived very quickly and on excellent condition. Will be using again.”
3 years ago
Customer
“Good service easy ordering online Delivery as stated with post office strike guidelines.”
3 years ago