Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

brian chapman
“Expert and speedy help with purchases from Hilary and the staff at Chards with very competitive purchase and selling prices for gold coins etc. Also , dispatch and delivery of goods has always been as promised for my orders. However I do think the capsules for coins purchased should be free when spending 3 and 4 figure sums on purchases.”
3 years ago
Guy
“I've been using Chards since around 2005 & would recommend them without hesitation for coins.”
3 years ago
Paul
“Excellent service, competitive prices and great delivery option. Highly recommend”
3 years ago
EB
“Very prompt service and excellent presentation of item purchased, would highly recommend Chards”
3 years ago
Mehmet fevait
“Great service and products”
3 years ago
Laurence
“Very realistic pricing. Items sent in a speedy way. The only issue, which was not Chards fault, was the physical delivery that should have been signed for but was not, items were posted through the letter box. Chards are aware and will review their delivery process.”
3 years ago
Joseph Seget
“Very good contact,Good prices and quality. Thank You.”
3 years ago
Mr Christopher Thomas Scarr.
“This company have a wonderful customer services as I found out when I had to replace all my coin captuals, not only did the staff size all my coins and supply the appropriate size for my brittanias and sovereigns. It is nice to be posting a positive review duly deserved.”
3 years ago
M McCann
“This is a great range of products,,, always great quality,,, very affordable and I trust your company that I will get a secure and confidential delivery of my purchases which is very important to me. I have in fact recommended this company to other family members.”
3 years ago
James
“Excellent service. Swift and friendly staff response to emails. Quick and well packaged delivery. Cannot fault.”
3 years ago
Alan Justice
“Comprehensive range of coin and easy to choose and order. Prompt delivery with great packaging.”
3 years ago
Adam
“Very efficient service, all arrived as advertised, can't find anything to fault, have already bought again from them.”
3 years ago
Lee Scott
“Great service and pricing.”
3 years ago
Rob
“Excellent prices and service has proved very reliable.”
3 years ago
Ben Cooper
“First class service as normal. Used several times. Good price great coins.”
3 years ago
Mario
“Keen prices and attentive and efficient customer service all round.”
3 years ago
Craig Hamilton
“Ordered and came within 2 days even though it said 2-4 weeks. Very, very happy with my purchase and my new go to place for gold and silver.”
3 years ago
Peter
“Chards are the third dealer I have experience with.The first was OK but decided to find somewhere cheaper as they put up their prices. The second, turned me down and said they didn't know why!. I was very thankful for that as it brought me to Chards. I have found Chards to be very efficient, businesslike and courteous. Calling them can only be described as a pleasure. Although they were extremely busy, no rush and nothing was too much trouble. Verification is a pain with any company but Chards was better than most. Many dealers offer free delivery to the UK, Chards charge for delivery, are still cheaper than their opposition plus you know exactly what your puchase has actually cost. Suffice to say I shall not be going anywhere else in the future and their prices are the best I have seen so far.”
3 years ago
Mr Simon Broughton
“Competitive prices and efficient service.”
3 years ago
Christine S
“Very Prompt Service...The order of silver came quickly and communication re the delivery was accurate. The coins are large and impressive. I'm not quite sure why I've purchased them, except that with all the changes coming about with regards to money, actual valuable coinage might make sense when they bring in the proposed digital money system, not everyone is happy with that.”
3 years ago
Kevin
“Great service. Very rapid delivery and good prices whether buying or selling.”
3 years ago
Sam
“Great company easy to order online and if any issues easy to contact on phone”
3 years ago
Tony Wood
“Great customer service. A flexible and fast service ideal for newcomers and expert traders alike. Good website and great phone service. Will trade with them again.”
3 years ago
Andrew Gathercole
“As always decent prices & fast dispatch of orders. One of…if not the best bullion dealers in the UK. Always the first that I check when I want to add to my ‘stack’.”
3 years ago
Adam Stroud
“Was easy purchase Quick delivery and good service”
3 years ago
Kayleigh
“Great experience using Chards. I have ordered from them a few times now and had no issues. Quality, customer service, is all excellent. Fast and secure shipping. I will only order from Chards now as I always have had issues with other bullion dealers. Highly recommend Thank you.”
3 years ago
Edd Wheeler
“I was engaged on several occasions with members of staff in different departments concerning specific purchases. I have found the people I spoke to curtious, knowledgable in the product and services range, and very responsive to my requirement. It has been a good alround experience for me. Regards Edd Wheeler”
3 years ago
Mrs Joanne Walker-wilton
“Great service!!!”
3 years ago
Mrs Penny Godfrey
“Always accurate in description and delivery, pleasure to deal with.”
3 years ago
Glen Matthews
“Item of good trustworthy quality and value for money. Delivered on time and packaged well. Smooth non problematic transaction. Friendly and helpful staff.”
3 years ago
David Collison
“Easy to deal with and there prices are excellent! We have dealt with them before and they are my first port of call for coins and bullion. Friendly and efficient service too.”
3 years ago
shane
“Website easy to use , quick delivery”
3 years ago
edward
“Good pricing. Reliable product. Well expedited service”
3 years ago
David Bowden
“Only a simple small order submitted however service was Excellent. Very happy”
3 years ago
James Harrison
“Prices are best around but web site awful 3 times I have made an account and each time when I return it says the password or e-mail is not recognized”
3 years ago
John
“Helpful pleasent staff, very good service!”
3 years ago
Mr John Stevenson
“Fantastic service”
3 years ago
Paula Richardson
“Easy to order & delivery was very quick. I will definitely buy off Chards again.”
3 years ago
Anji Lomas
“My experience was nothing less than perfect! The people I spoke to on the phone were polite, courteous and really helpful. I was selling my much-prized proof sovereign and the process couldn’t have been easier. Add to that, the money went straight into my bank account on the day Chards said it would. One very happy customer!”
3 years ago
Simon Kwint
“The best prices in the UK and an awesome service”
3 years ago