Telephone 01253 343081


Newsletter Signup Click Here


Author: Ian Davis - Bullion Manager

Published: 14 Nov 2018

Last Updated: 14 Jan 2020

You will be required to provide proof of ID if you buy gold and silver from Chards. 

Certain products do not require ID, please read this page and contact us if you have any questions. 


All Orders

Over £5,000 and £10,000 in a 12 month rolling period. 

We will require two forms of identification; a passport and a photo driving licence OR one of these in addition to a recent utility bill with your current name and address, dated within the last three months. We do not have to see the originals. Copies may be sent to [email protected] or via post.  

In some circumstances, ID may be requested on order below £5,000 and orders over a 48 hour period equating to £5,000 by you or anybody related to you. 


All gold investment bullion orders for collection require at least two forms of identification, one of which must be photographic. We will require two forms for all transactions over £5,000; a passport and a photo driving license OR one of these in addition to a recent utility bill with your current name and address, dated within the last three months. 

In addition; If you have placed your order online by debit card, you must bring the card that you pay with and photographic ID. 

If you wish for somebody to collect your items on behalf if yourself, please contact us on 01253343081.

Acceptable Forms of ID

One from each list may be required. For more information, visit HMRC.

Proof of name Proof of address
Current signed passport Utility bill (gas, electric, satellite television, landline phone bill) issued within the last three months
Original birth certificate (UK birth certificate issued within 12 months of the date of birth in full form including those issued by UK authorities overseas such as Embassies High Commissions and HM Forces) Local authority council tax bill for the current council tax year
EEA member state identity card (which can also be used as evidence of address if it carries this) Current UK driving licence (but only if not used for the name evidence)
Current UK or EEA photocard driving licence Bank, Building Society or Credit Union statement or passbook dated within the last three months
Full old-style driving licence Original mortgage statement from a recognised lender issued for the last full year
Photographic registration cards for self-employed individuals in the construction industry -CIS4 Solicitors letter within the last three months confirming recent house purchase or land registry confirmation of address
Benefit book or original notification letter from Benefits Agency Council or housing association rent card or tenancy agreement for the current year
Firearms or shotgun certificate Benefit book or original notification letter from Benefits Agency (but not if used as proof of name)
Residence permit issued by the Home Office to EEA nationals on sight of own country passport HMRC self-assessment letters or tax demand dated within the current financial year
National identity card bearing a photograph of the applicant Electoral Register entry
  NHS Medical card or letter of confirmation from GP’s practice of registration with the surgery

Data Protection 

We may require to keep a copy of your identification inline with HMRC Money Laundering regulations. Copies are usually kept for the following transactions;

  • Gold Bullion for Collection 
  • Orders over £5,000 
  • Orders over £10,000 in a rolling 12 month period 

For more information, please read our Privacy Policy.

Further Reading

You may wish to view all of our articles on our gold guide

You may wish to view all of our articles on our silver guide

Related Blog Articles

This guide and its content is copyright of Chard (1964) Ltd - © Chard (1964) Ltd 2021. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited.

We are not financial advisers and we would always recommend that you consult with one prior to making any investment decision.

You can read more about copyright or our advice disclaimer on these links.