Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

John B
“always polite and helpful”
7 months ago
Robin
“Have bought small items a few times. Service is of a consistently high standard. Even in these times of high demand delivery time was not at all excessive.”
7 months ago
Ibad A Fulaylee
“I can't add to any more of the praises they have already received. So many are uncomfortable with these purchases so great to have a company who help put your mind to ease. They also happen to have best market price. Never bothered about the (pre-warned) delays in delivery & the Utube channel has great info that is appreciated. Transparency on premium charge as well. P.S On sales basket if you advise your regulars about the charges (at your end) on debit card fee, I'm sure many won't mind bank transfer (as it's no cost at buyers end). ”
7 months ago
mehmet caner
“Good service ”
7 months ago
C - leicester
“They have an actual phone number so you can speak to a human. And they call you back! Their prices are good and service is reliable and professional ”
7 months ago
Andrew
“Delivered quickly and was by far the cheapest of all the bullion sites I had searched for my items”
7 months ago
customer
“Great service and item.”
7 months ago
Paulo Gomes
“Another good experience buying from Chards, very quick delivery and safely packed. Competitive price compared to other precious metals dealers. Happy all round.”
7 months ago
Daniel
“Great company. Always do what they say. Thanks again.”
7 months ago
Brian Damage
“Excellent as always.. Ever reliable.”
7 months ago
Stephen David
“Professional friendly and on time ”
7 months ago
Jameson
“A+ service from Chards. Trusted bullion dealer. Excellent customer service and secure fast delivery. Recommend and would definitely buy from again.”
7 months ago
Alison Thwaite
“Kieran was very helpful and efficient. He answered all of my questions and gave me confidence in the organisation. ”
7 months ago
RicMX
“Given how busy the market is at present Chards can be relied on to deliver quality coins at better-than-market prices. Thanks.”
7 months ago
customer
“What can I say, usual great service. Lovely looking product delivered. Why use anyone else!”
7 months ago
Paul
“Found Chards while searching for a gift, always have the best prices, provide an outstanding service from start to finish, have a very informative and entertaining YouTube channel. Thank you”
8 months ago
customer
“Excellent service as always. Very prompt reply and payment. Thank you”
8 months ago
Melanie Dodson
“My appointment with Emily on Monday was very good. A lovely young lady who was very polite, helpful & knowledgeable. It was my first time dealing with Chards, a great experience, I have already recommended them. A great service. I will definitely use them again. Thanks Emily ”
8 months ago
ads
“Always great dealing with Chards!”
8 months ago
Brooke Graham Dudley
“Best prices for both buying and selling gold, a relatively straightforward process. The only negative is that it is very difficult to contact Chards directly by telephone as calls are directed through an answering service, however call backs were reasonably prompt. Overall excellent i will certainly use Cgards again for Bullion transactions.”
8 months ago
Mike H
“Very pleased with the coin. It was as described and came with all the correct paperwork and packaging.The price was good too. Delivery was 5workings days as stated in the offer I’ll do business with them again ”
8 months ago
DrQ
“At an incredibly busy time, I find that the communications and subsequent orders/ requests are consistently so accurate. Delightful to deal with, whether buying or selling!”
8 months ago
Mohammed Fahim
“Quick reliable delivery ”
8 months ago
Allan Reekie
“Everyone with any savings should protect themselves against inflation by purchasing some silver or gold. Chards is the most reasonably priced dealer I have found and they provide a great service. I don't see me moving away from them any time soon.”
8 months ago
Graeme Longmuir
“The process of purchasing online was simple and straightforward. All the information required to make a purchasing decision was readily available. Delivery takes a few days. Items arrived well protected in a suitably anonymous looking package.”
8 months ago
Kay long
“The replacemen was perfect thank you. ”
8 months ago
Jane
“Good service, professional Felt respected & treated fairly ”
8 months ago
Joseph
“Easy process to buy. Easy communication and Chards is trusted by me. ”
8 months ago
Adriatik
“Had a very good experience with chards I ordered when price was climbing and by the time I got my delivery in a couple of weeks I had already made a 30% profit, so thank you chards. They are also the cheapest I could find online with lowest premiums.”
8 months ago
Dave Taylor
“Excellent service”
8 months ago
paul
“Friendly, smooth, professional service, will definitely use your services again. ”
8 months ago
Kevin Monks
“Arrived in four days on time ”
8 months ago
Anthony
“Have bought numerous small buys over last couple weeks. I've found buying on the site and the updates about processing and delivery times extremely useful. Packages are always well packed and safely delivered. Hoping to do more business in the future. ”
8 months ago
Alison Kirk
“It was a simple enough process, with the assurance of checks by Chards and my bank. The package took 9 days to reach Northern Scotland, by which time I was already in profit, including the costs of buying and selling. Happy days.”
8 months ago
colin brown
“Nothing short of brilliant, I’ve bought & sold back several times, service & staff Brilliant, Top Class company, no hesitation in recommending Chards 👍”
8 months ago
Keith
“I think you should change your postal service again I had to stay in all day to receive my parcel which should have been delivered by one o’clock they are just delivering it with the normal delivery and are charging you for special delivery ”
8 months ago
OJ
“Having had one bad “we recommend this…” from a firm down South, and sent back a ONE-TENTH SOV, that I understood to be a 1-Sov Proof coin, it was reassuring to visit a good, professional company in Blackpool, where the staff were very helpful, polite and non-pushy, and I felt very reassured making my first purchase of a Proof, Piedfort Sovereign. Although they do not do “card purchase” over the phone, once you have registered on the site, purchases are straightforward, and staff are helpful with inquiries. As I’m ALSO starting to collect Silver £5 Piedforts, it’s worth knowing the good suppliers. Thank You, Chards.”
8 months ago
Invest
“Only took a few days to arrive. Discrete packaging and kept in the loop at all stages. Many thanks.”
8 months ago
Steve Marlor
“Found the purchase process very easy and the price was lower than the competition. The delivery process can be tracked which is helpful. I called customer services with a couple of questions and was very quickly connected to one of their representatives who was knowledgeable and courteous. I would purchase again without hesitation.”
8 months ago
Elaine Reynolds
“Perfectly happy.”
8 months ago