Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Jeffery Shelley
“Excellent service even though really busy Was kept informed all the way ”
7 months ago
SARAH HARPER
“The whole process explained from opening a private, non corporate account to being paid, couldn't be easier, thanks”
7 months ago
james jones
“Excellent service and competitive with pricing.I arrived without an appointment due to confusion on my part but was still seen and completed my purchase.Happy customer ”
7 months ago
customer
“communication and alacrity”
7 months ago
Oldbird
“Excellent company to buy from, thank you”
7 months ago
John
“As good as Gold, though I only bought some small silver coins!”
7 months ago
Padraig
“Great prices, as usual. Coins ("minty") immaculate as always.”
7 months ago
Julia
“Great. Everything as expected. Thank you”
7 months ago
Denise H
“Fast, easy service to sell a gold sovereign. The price point was thoroughly explained to me and the payment made very quickly. ”
7 months ago
john bowen
“I wanted to leave a 5 star review. I did not want to waste my time adding any words. Please use a better system, or stop asking me for reviews. ”
7 months ago
M. Ali
“Found competitive price for what I wanted. Placed the order and received the item within 5 working days from despatch, even though there was high demand as we all know.”
7 months ago
Pat
“Superb service from start to finish 100per cent the best out there fair pricing and great customer service Thank you ”
7 months ago
andy stephen
“I’ve used Chards a few times and spoken to them on numerous occasions. IMO they give impartial and honest advice with no sales pressure. I’ve also found them extremely competitive ”
7 months ago
Ben
“Returning customer, always kept me updated on delivery date. Great service ”
7 months ago
Michael Ellis
“As always everybody was freindly and willing to help with my transaction. Great Company. ”
7 months ago
wild steven
“Good price. Excellent delivery and pre delivery information ”
7 months ago
customer
“An example of how to do it correctly 5*”
7 months ago
Thomas Lachowicz
“professional, quick and reliable”
7 months ago
Rob
“ My frist purchase from Chards Perfect stress free purchase happy to buy from them again”
7 months ago
Chris Hale
“Derek has served me a few times over recent months. Service is always exemplary and pleasant. I hope they pay him in gold nuggets! ”
7 months ago
customer
“Always an easy purchase, great prices, on this occasion a swift delivery given the silver and gold market at the moment. ”
7 months ago
Peter Higgins
“Fair price and easy to purchase ”
7 months ago
Carl
“Trusted coin and bullion dealer. Informative, fair and honest right through to delivery.”
7 months ago
paul --
“Very honest, reliable dealer used many times will definitely use again”
7 months ago
Tony
“Very courteous and professional. Recommended.”
7 months ago
Graham MURRAY
“Chards is a good place to start if you are new to purchasing precious metals. It has an excellent website that offers free advice and is easy to navigate. I’ve made three purchases in as many years, each administered by Lesley, and the most recent collection ably overseen by Derek. Administrative transactional instructions are clear which makes for uncomplicated purchasing. Their professionalism, friendliness and patience is reassuring for any and all who are invested in purchasing precious metals at a time of uncertainty and economic turmoil.”
7 months ago
SD Newcastle
“Easy transaction although it took about a week to get back after first contact. When call back received (on a Friday) I was given a price and so I sent Gold Sovereigns for next day delivery. They were delivered on the Monday. I got a call the following day (Tuesday) with an 'offer' price less than that quoted. I was told the gold price had fallen since Friday. The small print does say only an indicative price is given, but on neither my initial call, or the call back, did the operator point that out. I would use Chards again but make sure I get a fixed price. ”
7 months ago
Mr Cornish
“The whole team were helpful and very efficient. ”
7 months ago
WayneBlob
“Looked at so many places to buy my gold and silver and I will say Chards are way cheaper then anywhere. Updated on delivery well packaged. I will be using from now on.”
7 months ago
DE
“Excellent knowledgeable staff with great service. ”
7 months ago
Mr Leigh
“Excellent company to deal with, highly recommended.”
7 months ago
Michael Cairns
“Once more Chards excel, in difficult trading times, to be offered a choice of delivery dates was a nice surprise and the Coins were of exceptional quality. Best competitive prices amongst gold traders in a fast moving market very much appreciated.”
7 months ago
john bowen
“All very good, as usual. ”
7 months ago
Khubaib Zahid
“professional, quick and reliable”
7 months ago
AT
“I’m extremely pleased with the service provided by Chards Bullion. The customer service team was efficient, courteous, and very supportive. They showed exceptional flexibility in arranging the collection of my order, making the process straightforward and stress-free. I would not hesitate to use them again.”
7 months ago
Nathan M
“I have dealt with Chards in both a professional and private capacity and I have been absolutely amazed by their fantastic level of customer service. Bhumika in their London office was a particular delight to deal with and extremely honourable. Would be very happy to engage them again. ”
7 months ago
GRAHAM H
“Great, honest and reliable service.”
7 months ago
alan bauld
“great service as always”
7 months ago
Liz Keell
“The company were very professional in their approach and I was confident in dealing with them”
7 months ago
Rich
“Bought a 1oz Britannia gold coin. Communication was great, arrived safely within a few days. Excellent coin at a fair price. ”
7 months ago