Why Choose Chards Coin and Bullion Dealer?
At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.
No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.
.jpg)
Daniel Vafadar
“Excellent service. Easy purchase and delivery.”
7 months ago
Alan
“Outstanding. Fast, efficient, friendly. Never used the service before but would strongly recommend to others”
7 months ago
eliduher
“Everything was perfect, very efficient. Thank you.”
7 months ago
Helen
“It felt a very personal experience and made us feel our custom was important. Stuart from the sales and customer care could not have been more attentive. He kept me up to date before we arrived sending details via email. Having researched the gold price we were very happy with the amount we were offered on the day. I can thoroughly recommend Chards in London. It really made the experience fun as well as good value. ”
7 months ago
Al Tallhatmando
“First class service from Chards and special thanks to Derek for looking after us. ”
7 months ago
Philip Wright
“As ever, great service, great communication and great prices! Chards knocks it outta the park, again! Thanks guys.”
7 months ago
Mr ROBERT WIGHTWICK
“Really great experience, staff were great, we had a really good day in Hatton Garden”
7 months ago
Mr Kevin Walker
“Was worth the wait”
7 months ago
Janet
“As always excellent customer service!”
7 months ago
N Macfarlane
“I had to have the Loch Ness monster coin as I live near there my granny lived off the shore in Foyers off loch ness.So I'm familiar with it.
The coin is beautiful with fantastic engraving and arrived here in perfect condition,kept informed by email all the way 10/10.
Can't wait for the next in the series
”
7 months ago
Karl Dunn
“Yet again faultless
Thankyou ”
7 months ago
Sarah Clarke
“Derek was really friendly, professional and informative when I went in. Also always a great service every time ever I’ve contacted them by phone. No question is too much trouble to answer. ”
7 months ago
J Martin
“Excellent experience at the London Office. Stuart was very professional and friendly. The whole procedure was very efficient.
Will certainly use again.
James Martin
Feb 2026”
7 months ago
Denis France
“Things are busy in the market atm and delivery has been slower than usual but I was always kept informed and everything always turned up well packed and sent by a reliable service. A reliable and in my opinion, when the stakes are this high, trustworthy company to do business with.”
7 months ago
Mark Fensome
“Great service. Clear and timely communication throughout. Thank you. ”
7 months ago
Phil
“Generally good service from Chards. This period has caused some difficulties and they could do with improved individual updates on orders rather than the generic announcement. This would preempt calling in or raising tickets.”
7 months ago
Monkey Power
“Seamless, able to contact easily when my error caused a problem.”
7 months ago
Chris
“Excellent experience. I've been a customer since 2001. My goto company for bullion.”
7 months ago
Gary B
“Very straightforward transaction. Will use again.”
7 months ago
Janet Rudderham
“Very straightforward with up to date communication throughout transaction.”
7 months ago
F Moore
“As usual the service was golden.
For the record I don't mind the delay in delivery as the price fixed at the time of ordering.
I will be needing more rock by the end of March so will be ordering then.”
7 months ago
Pat
“Excellent service throughout
Thanks ”
7 months ago
nict
“I was selling some of my bullion in person at Chards Blackpool location and the process and service was excellent. The staff were very polite and efficient, handled my bullion carefully and gave me a good Sell price - better than the other main on-line bullion dealers I'd checked. I'll continue to go to Chards to sell.”
7 months ago
Giampietro Pini
“I was very please
Thank you.”
7 months ago
nsaraf
“I found the whole process from start to finish very easy, I was informed by Chards when the particular coin I was interested in came back into stock, there was plenty of info about it and after I had purchased it they informed me the exact date it would arrive, and it did! Over the moon with my coin and would certainly purchase from Chards again. ”
7 months ago
Mohammad Alizadeh Behjani
“Reliable company. relatively low premiums. Friendly staff”
7 months ago
MalleswaraRao
“Low premium in market and quick delivery. These are what I noticed with Chards.
Love the stick availability and their site to filter , choose what we are looking for. And don’t forget to check end of page table it shows valuable collection.”
7 months ago
Mr. J
“Clear pricing, clear communication and prompt dispatch. ”
7 months ago
ian brown
“First class service at great prices.”
7 months ago
David
“whether its 1 coin or 25 the service is the same great!”
7 months ago
Alsaid Aldamirdash
“The best price in uk and good customer service ”
7 months ago
Customer
“The purchase of my coins was faultless if there was any negative points it would have been the time waiting for delivery was a little bit longer than expected otherwise it would be 5 star ”
7 months ago
Pat
“Great company, excellent customer service and fair prices
Thank you”
7 months ago
Simon
“I have always received the very best of customer care and service from Chards, and would recommend them to all. ”
7 months ago
Simon Mason
“Exceptional service. Called on the Tuesday, got a valuation for gold coins that was acceptable. Was given advice about shipping methods to get products to Chards. Was called within 3 hours of the products arriving at their address to confirm receipt and valuation, money was in my account 2 days later. Clear, simple, quick and professional. ”
7 months ago
James Randle
“Derek served both myself and my dad when we collected our gold sovereigns. He was professional, knowledgeable and made the whole process feel straightforward and reassuring. The service was efficient and friendly, and we wouldn’t hesitate to use Chards again.”
7 months ago
Sam jalil
“I’ve been buying from Chards for several years now, always had a great experience knowing that I’m dealing with a reputable company who know the precious metal market inside out is big plus for me, I’ve never had a problem in all the years I’ve been buying from them and I know the price I’m paying at any given time is going to be value for money because the premiums are not over inflated ”
7 months ago
russell hubbard
“Good very pleased will use you again”
7 months ago
Awais Arshad
“Excellent service. Fast secure delivery and competitive prices. ”
7 months ago
Malcolm Murdoch
“I have been using Chards for my bullion metal for around a few years now.
Never had any problems or issues on any of my orders. And if there was it is dealt with very professionally.
So if you are looking to pick up any bullion to add to your stack or your looking to invest. Then Chards is were to go. ”
7 months ago