Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Mr and Mrs Pearce
“Thanks - I trust your firm and very happy with the pricing - will buy again”
6 months ago
Steven Gregson
“The service from chards was amazing. The experience I have and had by the people that work there especially Derek spending and taking time to explain things. ”
6 months ago
Ian Hayward
“Perfect delivery. On time, and the best price available. Thank you 👍🏻”
6 months ago
MM
“ I asked for an email to select my own delivery date to ensure it was convenient as there was a banner saying delivery times would be delayed. It would also allow me flexibility to change it if I wanted to add anything to the order potentially. When I did add another item to the order to save on delivery there wasn’t a box I could write in to add comments to link this order when selecting collection. The only way around this was to select delivery and have another delivery charge added. I paid bank transfer less this amount and left comments to let them know - they amended the invoice but it’s the uncertainty this causes (and also had I paid by card, I would’ve had to pay this then be refunded). This is the reason for the 1 star deduction as I feel they could make the experience better by rectifying this aspect. All in all a good experience and the little sweet was devoured straight away! ”
6 months ago
JUDITH MITCHELL
“High quality and discrete personal service. Very knowledgeable staff and answered all questions clearly and positively.”
6 months ago
Daniel
“Excellent as always. Wouldn’t buy gold from anyone else. ”
6 months ago
Gary Schermuly
“Safely delivered repeat customer. Always helpful and fast to respond.”
6 months ago
Lloyd Drew
“I sold and bought items. As the website warned that there could be a few days delay in replying to my sent message I was not concerned that it took four days to receive a reply. Subsequently I received quick replies from my initial contact and she answered my questions concisely and clearly. Collection and delivery arranged and went very smoothly; the price offered to me was consistent with the price displayed on their web page. Buying items was equally smooth, they took a week to arrive. The ‘minty’ coins were excellent and all of the same type and year. I also bought a Victorian sovereign which I am very pleased with. Having compared different websites, I have not found a more reasonable pricing for selling and buying than Chards”
6 months ago
K Black
“Onetime and nice coins from a reputable place of business No scamming here Thanks.”
6 months ago
jonathan taylor
“An excellent first time customer experience. I haven’t purchased from Chards before but this was a very secure, easy and intuitive online experience. Communication was excellent although I would have liked delivery to be slightly quicker. The 1oz Brittania received was of the highest quality and came well packaged. 10 out of 10 overall and would definitely use again. ”
6 months ago
Geoff
“Nice, easy transaction. Delivered 4 days later. ”
6 months ago
C Cooper
“It was easy to make an appointment. It was carried out in a pleasant and professional way. My funds were paid within 24 hours and I am happy to recommend Chards.”
6 months ago
Charles
“Chards are a very special company. Reliable, informed, friendly, helpful, efficient and competative in price. Highly recommended from a frequent customer.”
6 months ago
Joseph
“Great service and great communication from and by Chards. Trusted sellers. Extra sweets needed in my next delivery if you can😉”
6 months ago
David J.
“Great service. Polite and efficient. Prompt and well informed delivery service. ”
6 months ago
customer
“As always very prompt and efficient communication. Many thanks.”
6 months ago
Top dog.
“Everything went as expected, happy with purchase.”
6 months ago
s audi
“Wonderful service from ordering to collection. Derek was very informative during the collection process. Thanks again”
6 months ago
Steven Wilson
“Fantastic as always ”
6 months ago
GS
“Excellent dealer - always reliable and fair. Top of the list for me.”
6 months ago
Andrew Walsh
“Done and dusted in half an hour. Been using Chards for 25 years now. They are the best in the country and probably Europe.”
6 months ago
Steven Wilson
“Excellent service as always ”
6 months ago
Richard
“Fast, efficient, fair pricing. Simple service even though not fully online, but still very easy. Highly recommend.”
6 months ago
Glenn
“Very easy to order and the coins arrived on time. I'm very happy with my purchase.”
6 months ago
Owen
“Excellent range of bullion, website is easy to navigate and competitive pricing.”
6 months ago
David J.
“Prompt and brilliant service. ”
6 months ago
David J.
“Service and delivery exceptional as usual. ”
6 months ago
Ian Shorrock
“Everything went very smoothly with my sale”
6 months ago
Ioan-Eugen Golumbu
“Best value I found in the market of gold selling”
6 months ago
Ian Thomas
“simple ordering system, good price and kept informed ref delivery ”
6 months ago
Svetla Encheva
“My order arrived quickly and on time. The coins were packed very well. I am happy with the purchase🙂”
6 months ago
Steve R
“Excellent service every time ”
6 months ago
Jimeds
“I was looking to sell some coins and searching through the internet I came across Chards. I then made an appointment as they seemed to offer the most reasonable and fair prices. When I attended the meeting I met with Derek, he appraised my coins with no obligation to sell, very polite and professional and gave me a very good price on my goods. I accepted my quote and was given a receipt for same, Derek said payment would take 48 hours by bank transfer but the money was actually in my bank the following day. I have to say I would recommend Chards coin and bullion dealers to anyone wishing to buy or sell. First class service.”
6 months ago
Philip Wright
“Great service and prices, thanks Chards!”
6 months ago
MRDANIELSAVAGE
“Incredible service”
6 months ago
Adrian Frain
“Very service as efficient as usual .”
6 months ago
John
“As a new customer, I had no issues with my order. Despite heavy demand, my order was fulfilled in a timely fashion. Only thing I think could be improved is more updates on order if busy/high demand.”
6 months ago
Dave Wharton
“Excellent as always. ”
6 months ago
Lees
“Love Chards always wonderful to shop with them”
6 months ago
Wayne Marsh
“A great quality product from a recognised source and quick delivery and service.”
6 months ago