Chards Coin and Bullion Dealer Customer Reviews

“My order was received in a few days which was excellent. I did try paying for my order with 2 debit cards and they were refused but that was a problem with the bank, not Chards web site. So yes, for me a very good experience purchasing from Chards”

“Great experience - easy to book an in-person appointment, staff member was welcoming, friendly and very knowledgeable. Easy and pleasant way to complete a trade. Highly recommended. ”

“I received my order incredibly fast, even with the waiting times allegedly caused by high demand, which is terrific. It was well packaged, and had a chard labelled rock sweet in it, great!”

“Brilliant company to buy from, delivered on time. ”

“Chards have done it again great service, great price, prompt delivery. Don't hesitate smash that buy button you won't be disappointed. Big purchases small purchases always top notch customer service. Degsy is always a gentleman 😉. I will be returning.”

“A great metals supplier and I’ll continue shopping with them for a long time I’m sure”

“My 2nd purchase from Chards and I would highly recommend them. This time I ordered online and the coin was with me the very next day (along with some exclusive sweets). This was even with a warning on the site that there could be a 3 day delay as they were busy. Last time I ordered was the really busy time. Chards kept me updated throughout and when stock was available I was able to choose a delivery date. I am very pleased with Chards and do feel they are really trustworthy. I also like to check their Instagram as that makes it feel as though you know the staff rather than them just being a faceless computer. Thank you very much.”

“Brilliant as always!”

“Great service. The silver Fees were a bit expensive but it has come down a bit”

“I have just used Chards for the first time and in this modern world of online communication and online banking they are first class. Competitive prices, pleasant helpful staff and rapid delivery means I will certainly use them as my first point of call in future. Loved the couple of bits of Blackpool rock with Chard running all the way through”

“I phoned up the company spoke to a lovely young lady who went through everything, I then sent the money and 48hrs later my coins arrived, again a great experience and a first class company, I have both bought and sold with Chards. I would highly recommended them . ”

“Just taken delivery of my first order, which arrived on time. My order was securely packed and arrived just as it had been sent. Already thinking of placing a second order. 10/10”

“They have the best prices. Simple as that. They also seem to have a large amount of what you want in stock. However, the real winner is their 'percent over spot price' is both clearer and lower - from what I can see - than any other dealer. I have even noticed their live Gold Live pricing is lower too. How that happens I'm not sure but it's another sign of a solid and reliable company IMO. ”

“Great Service, was delivered in a timely manor. Will certainly purchase again. ”

“Simple and reliable ”

“Chards are my no1 favourite coin and bullion dealer - they have the lowest premiums, the best rates. They've been around 60+ years so you know you can trust them. If they have what I want in stock, going to Chards is a no brainer. It's also good the way they charge separately for delivery - some dealers include delivery within item price, which means you pay that premium over and over again if you buy multiple items. My only complaint about Chards is I wish they accepted credit cards. I often move money out of my broker and funds take 3 days to clear - it would be nice to able to use credit cards during those 3 days and pay it off once funds cleared, but you'll have to go to another dealer if you want to do that... Other than that, Chards are perfect. ”

“easy and fast”

“Very happy with the excellent service and good prices. The delivery is fast. Staff are friendly & helpful. A brilliant experience dealing with Chards. Definitely recommended as a reliable and straight forward company to do business with. Thank you...”

“Great prices, and plenty available, even when the metals prices had a big dip. Staff very friendly, accommodating and helpful. ”

“Great service, all the information I needed was clear and easy to understand. The service was as very efficient ”

“The staffs are very helpful with good arrangements of parcels delivery. Good price of products. ”

“It was straight forward ordered delivered. Thank you”

“Fast delivery. Had a valuation and received quickly Very helpful ”

“GPO letting you down with tracking as they say "we will give tracking info when we attempt delivery". Amazon could show GPO how it's done.”

“Great customer service, Professional advice and fair valuation. Prompt and easy payment.”

“I really like Chards. I've bought various coins from them over the years and have always had good service. Delivery times are a little slow at the moment, but that's the case across the board. If I'm going to make a purchase, I always look across half a dozen reputable sites, and Chards offer the best value most of the time. ”

“Treated myself to a Victorian sovereign to have a piece of British history which will also hopefully hold its value, very pleased with it and the wonderful service as always from Chards.”

“We arrived without an appointment and was helped immediately, we were told that we would receive a valuation in the afternoon. We received a call early afternoon and given a fair valuation and accepted.We had the money the next morning.”

“Excellent and thorough, got the coin I wanted so its a delight, thanks you Chards.”

“The convenience of click-and-collect in their London branch. Thanks!”

“Everything went fine even Im living outside of GB. Money was on my account like they promised me. Thanks for good custom service!”

“Great service and good customer service. The delivery was well signposted. ”

“Once order was placed I had some initial difficulty contacting them by telephone, however I know that is was also exceptionally busy with orders. Once they did contact me though they sorted my query very quickly and to my satisfaction.”

“Staff made it all very easy”

“Attended the very convenient London Office to collect several ordered items. Was greeted by Bhumika who patiently dealt with the orders. Was made to feel very welcome and enjoyed an informative chat about the bullion business. I highly recommend Chards. They are a family business and they very much care about customer relations. They give very competitive prices and are very efficient.”

“Good service in a difficult market”

“Very helpful and got a great market price on the day, staff friendly and would certainly use them again . A very professional company with good advice ”

“I am so so happy with my recent purchase. Chards are by far the most reasonably priced place to buy from beating even internet only places which I expected to be cheaper. This has helped make it possible for myself to be able to buy items like gold which never felt achievable until I found chards. The quality of the product is perfect, delivery perfect and the cute and lovely little touch of putting in chards Blackpool rock was such a nice surprise. This company is wonderful. Keep up the amazing work :) ”

“Very happy customer indeed. I received a notification that the product was in stock. Acted swiftly, was very happy with lowest price around, communication and updates excellent, special delivery tracked and signed for - top service and look forward to next time. Thank you 🙏 ”

“Purchasing the coins from Chards was very easy and straightforward. Their communication was excellent and delivery was as promised. A great price and a very good service. ”