Chards Coin and Bullion Dealer Customer Reviews

“This was my second purchase from chards and I am glad to say that I was once again impressed with the transaction. My confidence is so matured that I can recommend Chards to all friends and family. Thanks to Chards staff for their professional operations.”

“From booking appointment to collecting the coins the transaction was smooth, and easy the lady who dealt with me was pleasant,and knowledgeable definitely will be buying more coins from Chards.”

“Investing in metals made easy Earned their trust I feel comfortable dealing with Chards Dependable and on time. All of the time”

“Again Chards for the win! Quick easy, brilliant delivery.. have bought from Chards before and will definitely be back again in the future. Thank you for always being wonderful and delivering amazingly ”

“Perfect, fast transaction. Thank you. ”

“Ordering and payment process was quick, easy and safe. Delivery was very fast and secure. Coin variety is varied with a wide section in type and price. The premiums charged could be lower, especially for the silver products.”

“The staff were brilliant, really good service. They gave me good prices on everything I sold to them. ”

“Great deal thankyou”

“Would rate 4.5 out of 5 if I could (rather than 4). Kieran was easy and efficient to deal with. During prior telephone calls, one lady I spoke to (can't recall her name) was very helpful and preempted a few questions I didn't even realise I had. Before that I had an initial call with a chap who I guess was fairly new; he was very polite and answered my questions but was not as pro-active in anticipating what might be helpful to know at that stage (I'm nit picking slightly; this is meant as well meaning feedback only). One other point; on requesting a callback from a particular member of staff, I was informed this could take a day or two, which to me is a bit too slow. Ideally I'd want a call back within the day if not 1st thing the following morning. Given the way metals prices are moving these days, I want to get things done as promptly as possible when considering a purchase or sale. This is meant as relatively minor constructive feedback though - overall I'm happy with the service and would be pleased to use Chards again in future.”

“BHUMIKA was awesome. Wonderful polite professional and knowledgeable. Always a pleasure to deal with. I would strongly recommend.”

“Great experience overall — fast, efficient service from start to finish. Everything was handled quickly and professionally, and the pricing offered really good value for money. Would definitely recommend.”

“Searched the site and found Chards had a 1oz Swiss of America silver round I was looking for. Put in a request and was sent excellent photos and pricing. So it’s worth running a site search as Chards have a lot of stock available without specific listings on the site. Very efficient team. Thank you.”

“fast secure on time delivery, regular update trusted seller”

“Excellent service from start to finish ”

“Brilliant, have been looking for specific dates and Chards had them. Excellent customer service. Well packaged and fast secure delivery. ”

“Very good company, I recommend, and I will buy again in the future ”

“Chards have been my favourite bullion dealer for a long time. They are generally reliable, efficient and, despite the postage cost and credit card niggle, competitively priced product. I have been buying coins from Chards for a long time, several decades, since the website was just form and you sent a cheque, but generally I pay by bank transfer. When I got the gold itch again and logged in to make a purchase I had to wait for an authentication code before I could fully log in. And then when I wanted to choose bank transfer I found that Chards now want to hold my bank details. By this time I had hesitated a few seconds too long and the refreshed price has increased. I bought the gold piece I wanted from Atkinson Bullion. I am sure Chards have a good reason for wanting to hold my bank account details on their system, but I don't think it will be for the customers benefit and for me it is a step too far by Chards.”

“great all round, i will be back.”

“Easy to book an appointment. Staff were polite & efficient. ”

“Quick delivery. All goods well packaged and looking really good. And shiny, and precious lol. Keep stacking folks and have complete faith in Chards !”

“I’ve bought and sold from Chards many times over the years. I’ve just deposited some for storage and Chards were extremely professional, as always. And Hilary was an absolute delight. ”

“Great service, as usual. Happy returning customer.”

“The level of communication with Chards has been of the highest order. My request was completed with perfect accuracy and in record time. The vaulting system run by Chards is highly recommended by this customer. Thank you. ”

“Brilliant service as usual my our future only to get better thank you very much ”

“Always the best and trust worthy.”

“Good service and great product.many thanks”

“Excellent service as always, customer service was helpful in correcting my mistake of ordering the wrong capsule size”

“I RANG CHARDS FOR A PRICE ON 2020 Hylaeosaurus Gold Proof 50 Pence. PATRIK RANG, BY THE TIME I GOT TO THE PHONE IT HAD CUT OF AND THE COIN WAS SOLD TO SOMEONE ELSE, SO I HAD LOST IT NOT HAPPY. ”

“Excellent service, didn't have an appointment but I still managed to speak to someone and was extremely happy with the outcome. ”

“Easy pre-order process. Great communication throughout on order status. Item shipped on requested date and received in good condition. No problems with this purchase at all. Thank you for the Chards sweet too. 💯/💯”

“Excellent service thank you.”

“The best price I can find with everything I wanted in stock easy to purchase very well packaged fast delivery and great notification for dispatch and delivery .”

“Able to add an additional item to order fuss free. ”

“Coins arrived on time and well packed staff were helpful when I rang to make an enquiry ”

“Fast efficient service, order came as expected. Thanks! ”

“Easy service and very competitive prices. Great delivery options. Customer satisfaction always offered to reassure purchases. Well done Chards team.”

“As usual the coin was in impeccable condition. It was a particular coin which I have been looking for for a long time. And at a great price for a rare edition. I received it in only a couple of days. I've always been happy with all my purchased from Chards. I also received a phone call from one of your agents, informing me that one of the coins I had ordered was delayed, as you are still waiting for delivery from Royal Mint. Really appreciated the honest update, which just emphasised the great customer service you deliver. ”

“Very impressed, I am very happy. I will buy from you again soon.”

“I have been looking at gold Dealers and when I found Chards online I knew this was the right choice too make a purchase from them, I spoke to a man called Patrick he was so polite and very helpful so I made a purchase was a present for my son. I would definitely only use Chards now for any future purchases I may want”

“Premiums matter at current prices and Chards is hard to beat - not just on price - turnaround time is also great One request - would be nice if pickup at London location was an option when ordering online (stock permitting) ”