Which Website to Buy Gold and Silver Safely

Written by Ian Davis – Bullion Manager • Last updated 3 Jan 2019

With over 50 years in the coin and bullion trade we really do know our stuff, although we learn new things every day! All of our team are trained in identifying fakes, grading coins and buying and selling all coins, bullion and jewellery.

We guarantee that every time you deal with Chard your purchase is dealt with by an in-house trained member of staff and we firmly believe Chards is the safest and best place to buy gold and silver online in the UK and worldwide.

We probably have the largest selection of coins in the UK and sell a range of gold coins, silver coins as well as bars. We try to keep our website up to date but have thousands of products awaiting a photograph and product page. Please get in touch if you are looking for a product we don’t have on our site! 

Transparent Pricing

We publish premiums and surcharges on all of our bullion coins so you can see exactly what you are paying for and how the price is made up. We are one of the few bullion dealers who do this as encourage you to compare premiums and not prices when deciding to buy gold or silver

Secure Safe Online Checkout

We are proud to have our online presence across our main site www.chards.co.uk and also on our older sites www.taxfreegold.co.uk, www.24carat.co.uk and www.goldsovereigns.co.uk. Each of these websites have an SSL certificate installed meaning any data entered onto the site via the browser is encrypted making checkout very secure. In addition to this we don’t not store any card details and these are all handled by Sagepay who are fully PCI compliant and secure. 

For our online checkout we also force 3D secure and a fraud check. Only customers who are able to progress through these stages can check out. This increases security on the site and protects our customers against fraudulent transactions.

Bullion Dealer of the Year....Again! 

We have won the award for Bullion Dealer of the Year 4 years running. We believe this makes us the no.1 place to buy gold and silver online! We offer great prices, honest service and impartial free advice either on the phone or on our information area on the websit.e 

Bullion Dealer of the Year Screenshot

The Best Bullion Website 2018

E-commerce Winner - Bullion DirectoryWe are extremely proud of our new website and excited to bring all of our content to you on a modern platform which is easy to navigate and full of interesting information. As a result of our hours spent building the new site we won Bullion Directory's award for " E-commerce Bullion Dealer of the Year 2018". This award is international and really means a lot to us and we will continue to bring the best online experience we can to you. 

No-Nonense Bullion Deals

There are many coin and bullion dealers out there who are in the game to make as much money as possible and rip you off! Here at Chards we don’t try to offend and flummox you with "free" postage or overpriced slabbed coins for example. We invite you to read why free postage might be cheating you out of the best deal so make sure you evaluate total prices before being misled by “free” postage offers. On the topic of slabbed coins, we have seen a 2018 bullion Britannia coin for £1450 in a slab when the intrinsic value was about £950. We agree slabbed coins offer protection but surely they are only worth an extra £10 or so and not £500!

We deal our bullion as open and transparent as we can. This no-nonsense approach has kept us in business for over 50 years and our customer base loyal.

We tend not to advertise on google, TV or mainstream media. Advertising costs a fortune and to give you an example an advert in the Telegraph might set you back £2000 just be in the back of the Saturday magazine insert!! We don't advertise heavily and this really keeps our prices down it also means that if you find our site on google then we deserve to be there from a content and technical perspective rather than simply paying for the top 3 spots!! Remember if you buy from a company who is advertising their prices tend to be higher to recover advertising costs and as a result you are not getting the best deal possible! Chances are if you click on the top 3 adverts on google you are also not getting the best website just the company with the biggest disposable income! 

Don't Take Our Word – Here's What Our Customers Say 

Reviews are ideal for finding out what customers are saying about a company. You can discover opinions and endorsements from people who have had first-hand experience with the company. Our reviews are only from customers who have made a purchase at Chards, you will not find fake or bought reviews on our website.

You may wish to view all of our articles on our gold guide

We Do Not Accept Phone Payments

Most of the time this frustrates customers until we explain why. For phone payments we are unable to force 3D secure checkout meaning anyone could use your stolen or lost card to buy large amounts of gold and silver. It is for this reason that we do not take phone payments as the risk of fraud is significantly increased.

We Do Not Accept Credit Cards

We stopped accepting credit cards when the banks successfully lobbied the government to ban any credit card surcharges being added to a purchase. You might think that this is a good thing to start with but all that happens the surcharge is now hidden in product prices from other bullion dealers in the UK. You can read more about this on our credit card page

The Best Numismatic Experience

Numismatic Winner - Bullion DirectoryWe have been dealing coins for over 50 years and we are very proud to be given the award of "Numismatic Dealer of the Year 2018" by Bullion Directory. This really reinforces what we do and how much work goes in to bringing you information and products across our product range. It’s not easy keeping all of our products and pages up to date as we have over 20,000 product lines! 

Educating and Informing For Free!!

You can access our entire product catalogue and information pages without signing up for an account or mailing list. We do offer early access to deals for customers who are signed up but apart from that you can access the whole lot. We are proud and excited to share all our experience gained over the years in a bid to help you get the best deal you can! 

This approach has really done us justice over the years and we pride ourselves on being an open and honest bullion dealer. 

No Appointment Necessary

We are one of the few dealers where we also have a bricks and mortar premises! You can get the train, drive and even park on site at our showroom in Blackpool and you can do this without an appointment!  We complement our online presence with brand new state of the art facilities which we invite you to visit and see for yourself! 

You may wish to view all of our articles on our gold guide

You may wish to view all of our articles on our silver guide